Catering Lead

Panera LLC; Concord (NC); On-site; USD 30,000 - 40,000; Full time

Benefits offered by this job

Free on‑shift meals

Paid vacation and holidays

Medical, dental, and vision insurance

401(k) with match

Career advancement opportunities

Job summary

Panera LLC is looking for a Catering Lead in Concord, North Carolina. In this role, you'll manage catering orders and create memorable experiences with our delicious food. You will deliver orders and ensure all food safety standards are met while engaging with guests.

We offer competitive pay, flexible scheduling, medical benefits, and opportunities for career advancement. If you have a passion for service and enjoy working in a dynamic environment, we want to hear from you!

Qualifications

• Minimum age: 18 years.
• Complete food safety training as required by law.
• Enjoy working with people.

Responsibilities

• Manage and produce catering orders for guests.
• Create memorable experiences with friendly service.
• Market Panera Catering to businesses and events.

Skills

Effective communication skills

Organizational skills

Time-management skills

Job description

Catering Lead

Catering Lead At Panera, our people come first. If you're looking for a place where you can grow, feel supported, be yourself, enjoy great perks, and have a little fun along the way—you’re in the right spot. We’re here to help you succeed every day, in every way. As a Catering Lead, you play a crucial role in our catering operations, helping guests plan and choose delicious Panera dishes for their events, responding to inquiries and requirements, and guaranteeing hassle‑free hosting with craveable food delivered promptly and accurately.

What’s In It for You?

• Competitive pay & eligible for team tips
• Free on‑shift meals & unlimited fountain beverages
• Flexible & reliable scheduling
• Paid vacation, sick time, and holidays for full‑time team members
• Medical, dental, vision, life insurance, pet insurance & 401(k) with match available
• Career advancement & leadership development opportunities
• Tuition discounts
• Perks & rewards for team members
• Team member assistance program
• And much, much more!

Responsibilities

• Manage and produce catering orders for guests.
• Create memorable experiences with warm, friendly service, effective communication, and proactive follow‑ups to ensure every guest leaves satisfied.
• Assist with delivering orders to guests’ events.
• Strictly adhere to health and food safety standards.
• Maintain Panera’s excellent standards for craveable food quality.
• Build excitement and interest in Panera’s products and services.
• Market Panera Catering to local businesses, schools, and events.
• Assist and support your Managers and Team Members as needed.
• Help build our culture of warmth, belonging, growth, and trust.

Qualifications

• Minimum age: 18 years.
• Complete basic food safety training (Food Handler’s Card, as required by law).
• Enjoy working with people and have effective communication skills.
• A self‑starter who can meet goals with limited supervision.
• Excellent organizational and time‑management skills.
• Must have a vehicle for delivering orders and an acceptable driving record.
• Comfortable driving a passenger motor vehicle in a fast‑paced environment with shifting priorities.
• Flexible hours, including nights and weekends.
• Ability to lift, carry, push, or pull objects weighing 25–50 pounds.
• Capability to stand and walk for up to 3 hours.
• Must clearly communicate and quickly understand directions in a loud environment.
• Be an ambassador of our Guiding Values and Behaviors: making people smile, learning and growing together, finding solutions, taking initiative, working as a team, having fun, celebrating success, and seeing the best in others.

Equal Opportunity Employer

Panera Bread is an Equal Opportunity Employer and a Disabled/Veterans‑friendly Employer.