Catering Lead at Panera, our people come first. If you're looking for a place where you can grow, feel supported, be yourself, enjoy great perks, and have a little fun along the way—you're in the right spot. We're here to help you succeed every day, in every way.
As a Catering Lead, you play a crucial role in our catering operations. You help guests plan and choose delicious, familiar and fantastic Panera dishes for their events, respond to their inquiries and requirements, and guarantee hassle-free hosting with craveable food delivered promptly and accurately.
Benefits
- Competitive pay & eligible for team tips
- Free on‑shift meals & unlimited fountain beverages
- Flexible & reliable scheduling
- Paid vacation, sick time, and holidays for full‑time team members
- Medical, dental, vision, life insurance, pet insurance & 401(k) with match available
- Career advancement & leadership development opportunities
- Tuition discounts
- Perks & rewards for team members
- Team member assistance program
- And much, much more!
- Competitive pay: $16.00 – $19.25 (actual pay will vary)
Responsibilities
- Manage and produce catering orders for guests
- Create memorable experiences with warm, friendly service, effective communication, and proactive follow‑ups to ensure every guest leaves satisfied
- Assist with delivering orders to guests’ events
- Strictly adhere to health and food safety standards
- Maintain Panera’s exceptional standards for craveable food quality
- Build excitement and interest in Panera’s products and services
- Market Panera Catering to local area businesses, schools and events
- Assist and support Managers and Team Members as needed
- Help build our culture of warmth, belonging, growth, and trust
Qualifications
- Minimum age: 18 years of age
- Complete basic food safety understanding and practice training (Food Handler’s Card, as required by law)
- Enjoy people and have effective communication skills
- A self‑starter who can meet goals with limited supervision
- Excellent organizational and time‑management skills
- Own a vehicle for delivering orders with an acceptable driving record
- Safe operation of a passenger motor vehicle with acceptable driving record
- Flexible hours, including nights and weekends in a fast‑paced environment
- Ability to lift, carry, push, or pull objects 25–50 pounds
- Capability to stand and walk for up to 3 hours
- Clear communication and understanding in a loud environment
- Be an ambassador of our Guiding Values and Behaviors by making people smile, learning and growing together, finding solutions and taking initiative, working (and winning) as a team, having fun and celebrating success, and seeing the best in others
601289 Springfield, IL - White Oaks Boulevard
Equal Opportunity Employer: Disabled/Veterans