Catering Lead

Panera LLC; Garner (NC); On-site; USD 30,000 - 45,000; Full time

Benefits offered by this job

Competitive pay

Free on-shift meals

Flexible scheduling

Paid vacation and holidays

Medical and dental insurance

Job summary

Panera LLC is seeking a Catering Lead to manage catering orders and create memorable experiences for our guests. This role requires effective communication and organizational skills to ensure warm, friendly service. You will also assist with delivering orders and guarantee adherence to health standards.

The ideal candidate enjoys working with people, has a valid driving record, and is flexible with working hours. Competitive pay, food perks, and advancement opportunities are included.

Qualifications

• Minimum age of 18 years.
• Completion of basic food safety training.
• Ability to lift 25-50 pounds.

Responsibilities

• Manage and produce catering orders for guests.
• Create memorable experiences through friendly service.
• Ensure adherence to health and food safety standards.

Skills

Effective communication skills

Organizational skills

Time management

Self-starter

Job description

Catering Lead at Panera, our people come first. If you’re looking for a place where you can grow, feel supported, be yourself, enjoy great perks, and have a little fun along the way—you're in the right spot. We’re here to help you succeed every day, in every way.

What’s In It for You?

• Competitive pay & eligible for team tips
• Free on‑shift meals & unlimited fountain beverages
• Flexible & reliable scheduling
• Paid vacation, sick time, and holidays for full‑time team members
• Medical, dental, vision, life insurance, pet insurance & 401(k) with match available
• Career advancement & leadership development opportunities
• Tuition discounts
• Perks & rewards for team members
• Team member assistance program

As a Catering Lead at Panera, you play a crucial role in our catering operations. You help guests plan and choose delicious, familiar and fantastic Panera dishes for their events, respond to their inquiries and requirements, and guarantee hassle‑free hosting with craveable food delivered promptly and accurately.

Responsibilities

• Manage and produce catering orders for our guests.
• Create memorable experiences with warm, friendly service, effective communication, and proactive follow‑ups to ensure every guest leaves satisfied.
• Assist with delivering orders to guests’ events.
• Strictly adhere to health and food safety standards.
• Maintain Panera’s exceptional standards for craveable food quality.
• Build excitement and interest in Panera’s products and services.
• Marketing Panera Catering to local area businesses, schools and events.
• Assist and support your Managers and Team Members as needed.
• Help build our culture of warmth, belonging, growth, and trust.

Qualifications

• Minimum age: 18 years.
• Complete basic food safety understanding and practice training (Food Handler’s Card, as required by law).
• Enjoy people and have effective communication skills.
• A self‑starter who can meet goals with limited supervision.
• Excellent organizational and time‑management skills.
• Must have your own vehicle that you can use for delivering orders and an acceptable driving record.
• Ability to lift, carry, push, or pull objects 25-50 pounds.
• Capability to stand and walk for up to 3 hours.
• Must be able to clearly communicate and quickly understand guests and associates’ directions in a loud environment.
• Be an ambassador of our Guiding Values and Behaviors by making people smile, learning and growing together, finding solutions and taking initiative, working (and winning) as a team, having fun and celebrating success, and seeing the best in others.
• Flexible hours, including nights and weekends in a fast‑paced environment with shifting priorities.

Equal Opportunity Employer

Disabled/Veterans. The actual pay offered will be determined by multiple factors, including but not limited to the candidate’s relevant experience, job‑related knowledge, skills, and geographical location. Individual compensation decisions are dependent on the facts and circumstances of each position and candidate.