Catering Lead

Panera LLC; Plymouth Charter Township (MI); On-site; USD 30,000 - 45,000; Full time

Benefits offered by this job

Competitive pay

Free on-shift meals

Flexible scheduling

Medical, dental, vision insurance

401(k) with match

Career advancement opportunities

Job summary

Panera LLC is seeking a Catering Lead to manage catering orders and ensure guest satisfaction. Responsibilities include creating memorable experiences, maintaining food quality standards, and assisting delivery for events. The ideal candidate has effective communication skills, organizational abilities, and a valid driving record.

Benefits include competitive pay, team tips, free meals, medical insurance, and career advancement opportunities. A flexible schedule is required for this fast-paced role.

Qualifications

• Minimum age: 18 years.
• Food Handler’s Card required by law.
• Enjoy interacting with people.

Responsibilities

• Manage catering orders for guests.
• Create memorable experiences through service.
• Assist with delivering orders.

Skills

Effective communication skills

Organizational skills

Time-management skills

Customer service

Self-starter

Job description

Catering Lead – Panera Bread

Join our team where you help guests plan, choose, and enjoy Panera dishes for events, respond to inquiries, and ensure hassle‑free hosting.

What’s In It for You?

Competitive pay & eligible for team tips. Free on‑shift meals & unlimited fountain beverages. Flexible & reliable scheduling. Paid vacation, sick time, and holidays for full‑time team members. Medical, dental, vision, life insurance, pet insurance & 401(k) with match available. Career advancement & leadership development opportunities. Tuition discounts. Perks & rewards for team members. Team member assistance program. And much, much more!

Responsibilities

• Manage and produce catering orders for guests.
• Create memorable experiences with warm, friendly service, effective communication, and proactive follow‑ups to ensure every guest leaves satisfied.
• Assist with delivering orders to guests’ events.
• Strictly adhere to health and food safety standards.
• Maintain Panera’s exceptional standards for craveable food quality.
• Build excitement and interest in Panera’s products and services.
• Market Panera Catering to local area businesses, schools, and events.
• Assist and support Managers and Team Members as needed.
• Help build a culture of warmth, belonging, growth, and trust.

Requirements

• Minimum age: 18 years.
• Complete basic food safety understanding and practice training (Food Handler’s Card as required by law).
• Enjoy interacting with people and have effective communication skills.
• Self‑starter who can meet goals with limited supervision.
• Excellent organizational and time‑management skills.
• Have a personal vehicle for delivery and an acceptable driving record.
• Flexible schedule, including nights and weekends in a fast‑paced environment with shifting priorities.
• Ability to lift, carry, push, or pull objects weighing 25-50 pounds.
• Capability to stand and walk for up to 3 hours.
• Must clearly communicate and quickly understand guests and associates’ directions in a loud environment.
• Serve as an ambassador of Panera’s Guiding Values and Behaviors—making people smile, learning and growing together, finding solutions, taking initiative, working and winning as a team, having fun and celebrating success, and seeing the best in others.

Equal Opportunity Employer: Disabled/Veterans