Catering Lead

Panera LLC; Holland (OH); On-site; USD 30,000 - 40,000; Full time

Benefits offered by this job

Competitive pay & eligible for team tips

Free on-shift meals & unlimited fountain beverages

Flexible & reliable scheduling

Paid vacation, sick time, and holidays

Medical, dental, vision, life insurance

401(k) with match available

Career advancement opportunities

Tuition discounts

Team member assistance program

Job summary

Panera LLC is seeking a Catering Lead in Holland, Ohio to play a key role in our catering operations. You’ll manage catering orders, ensure guest satisfaction through effective communication, and maintain health and food safety standards.

The ideal candidate should be self-motivated, possess excellent organizational skills, and have a valid driver's license and vehicle for order delivery. Great perks such as competitive pay and flexible scheduling are offered, along with career advancement opportunities.

Qualifications

• Minimum age: 18 years.
• Complete food-safety training.
• Ability to lift 25–50 pounds.
• Need own vehicle for order delivery.

Responsibilities

• Manage and produce catering orders.
• Provide warm and friendly service.
• Deliver orders to events.
• Adhere to health and food-safety standards.

Skills

Effective communication skills

Organizational skills

Time-management skills

Self-starter

Job description

Catering Lead At Panera, our people come first. If you’re looking for a place where you can grow, feel supported, be yourself, enjoy great perks, and have a little fun along the way—you’re in the right spot. We’re here to help you succeed every day, in every way.

As a Catering Lead at Panera, you play a crucial role in our catering operations. You help guests plan and choose delicious, familiar Panera dishes for their events, respond to their inquiries and requirements, and guarantee hassle‑free hosting with craveable food delivered promptly and accurately.

What’s In It for You?

• Competitive pay & eligible for team tips
• Free on-shift meals & unlimited fountain beverages
• Flexible & reliable scheduling
• Paid vacation, sick time, and holidays for full‑time team members
• Medical, dental, vision, life insurance, pet insurance & 401(k) with match available
• Career advancement & leadership development opportunities
• Tuition discounts
• Perks & rewards for team members
• Team member assistance program
• And much, much more!

Responsibilities

• Manage and produce catering orders for our guests.
• Create memorable experiences with warm, friendly service, effective communication, and proactive follow‑ups to ensure every guest leaves satisfied.
• Assist with delivering orders to guests’ events.
• Strictly adhere to health and food‑safety standards.
• Maintain Panera’s exceptional standards for craveable food quality.
• Build excitement and interest in Panera’s products and services.
• Market Panera Catering to local area businesses, schools, and events.
• Assist and support your managers and team members as needed.
• Help build our culture of warmth, belonging, growth, and trust.

Qualifications

• Minimum age: 18 years of age.
• Complete basic food‑safety understanding and practice training (Food Handler’s Card, as required by law).
• Enjoy people and have effective communication skills.
• A self‑starter who can meet goals with limited supervision.
• Excellent organizational and time‑management skills.
• Must have your own vehicle that you can use for delivering orders and an acceptable driving record.
• Flexible hours, including nights and weekends, in a fast‑paced environment with shifting priorities.
• Ability to lift, carry, push, or pull objects 25–50 pounds.
• Capability to stand and walk for up to 3 hours.
• Must be able to clearly communicate and quickly understand guests and associates’ directions in a loud environment.
• Be an ambassador of our Guiding Values and Behaviors by making people smile, learning and growing together, finding solutions and taking initiative, working (and winning) as a team, having fun and celebrating success, and seeing the best in others.

Equal Opportunity Employer: Disabled/Veterans