Catering Lead

Hideoutsteakonastone; Casa Grande (AZ); On-site; USD 25,000 - 39,000; Full time

Job summary

Hideout Steakhouse & BBQ in Casa Grande, AZ is seeking an experienced Catering Team Lead to guide our catering operations and ensure every event reflects our high standards.

You will lead teams, coordinate on-site and off-site events, manage setup and breakdown, uphold food safety, and train staff to deliver outstanding service while protecting the company’s reputation.

Qualifications

• Legally authorized to work in the United States.
• Food Handler’s Permit (or ability to obtain).
• Pass pre-employment drug and background screenings.
• Reliable transportation.
• Available to work early mornings, evenings, weekends, holidays, and special events.

Responsibilities

• Lead catering teams during off-site and on-site catering events.
• Review catering orders and event requirements prior to each event.
• Assist with loading, transportation, setup, service, breakdown, and cleanup.
• Ensure all food, beverages, serving equipment, utensils, supplies, and catering materials are properly prepared and accounted for.
• Maintain proper food temperatures and safe food-handling procedures throughout the event.
• Ensure food is presented according to Hideout Steakhouse & BBQ standards.
• Monitor portions and minimize unnecessary food waste.
• Safely load and unload catering equipment and food.
• Set up buffet lines, serving stations, tables, beverages, and other event equipment.
• Break down catering operations efficiently following each event.
• Ensure all equipment, food, supplies, and trash are properly handled before leaving the venue.

Skills

Lead catering teams

Customer service

Communication

Reliability

Job description

We are looking for an experienced, dependable, and motivated Catering Team Lead to help lead our catering operations and ensure every event reflects the quality and reputation of Hideout Steakhouse & BBQ.

Key Responsibilities

• Lead catering teams during off-site and on-site catering events.
• Review catering orders and event requirements prior to each event.
• Assist with loading, transportation, setup, service, breakdown, and cleanup.
• Ensure all food, beverages, serving equipment, utensils, supplies, and catering materials are properly prepared and accounted for.
• Maintain proper food temperatures and safe food-handling procedures throughout the event.
• Ensure food is presented according to Hideout Steakhouse & BBQ standards.
• Monitor portions and minimize unnecessary food waste.

What We're Looking For

We’re looking for a team leader who is:

• Lead catering teams during off-site and on-site catering events.
• Review catering orders and event requirements prior to each event.
• Assist with loading, transportation, setup, service, breakdown, and cleanup.
• Ensure all food, beverages, serving equipment, utensils, supplies, and catering materials are properly prepared and accounted for.
• Maintain proper food temperatures and safe food-handling procedures throughout the event.
• Ensure food is presented according to Hideout Steakhouse & BBQ standards.
• Monitor portions and minimize unnecessary food waste.
• Ensure catering equipment and supplies are returned clean, organized, and accounted for after each event.
• Lead and direct catering staff before and during events.
• Assign responsibilities and ensure team members understand their duties.
• Maintain professional standards of appearance, conduct, punctuality, and customer service.
• Train and coach catering team members as needed.
• Lead by example and maintain a positive, professional attitude.
• Address problems or performance issues appropriately and communicate significant concerns to management.

Customer Service

• Serve as a professional point of contact for customers during catering events.
• Welcome customers and ensure their needs are addressed.
• Resolve routine customer concerns professionally and promptly.
• Maintain a friendly, helpful, and professional presence throughout the event.
• Protect the reputation and standards of Hideout Steakhouse & BBQ at every event.

Food Quality & Safety

• Follow all Hideout Steakhouse & BBQ recipes, preparation standards, and catering procedures.
• Maintain proper hot and cold food temperatures.
• Follow applicable health department and food-safety requirements.
• Maintain a clean and sanitary work environment.
• Properly handle, transport, store, and serve food.
• Report food-safety concerns, damaged equipment, or other operational issues to management immediately.

Event Setup & Breakdown

• Safely load and unload catering equipment and food.
• Set up buffet lines, serving stations, tables, beverages, and other event equipment.
• Maintain an attractive and organized presentation throughout the event.
• Break down catering operations efficiently following each event.
• Ensure all equipment, food, supplies, and trash are properly handled before leaving the venue.

Preferred Experience

Experience with the following is a plus:

• Previous restaurant, catering, hospitality, or food-service experience.
• Demonstrated ability to lead and motivate a team.
• Excellent customer-service and communication skills.
• Reliable transportation and ability to travel to catering locations.
• Ability to work flexible hours, including evenings, weekends, and holidays when required.
• Ability to work in a fast-paced environment.
• Ability to lift and carry catering equipment, food, and supplies.
• Ability to stand and work for extended periods.

Qualifications

Applicants must:

• Be legally authorized to work in the United States.
• Have (or obtain) a valid Food Handler’s Permit.
• Pass pre-employment drug and background screenings.
• Have reliable transportation.
• Be available to work early mornings, evenings, weekends, holidays, and special events.

Physical Requirements

This position requires standing for extended periods, lifting and carrying up to 50 pounds, frequent bending, reaching, and lifting, working around hot smokers and kitchen equipment, and performing repetitive food preparation tasks in a warm, fast-paced environment.

Our Values

Every Hideout Steakhouse & BBQ team member is expected to live our core values:

• Quality First– Protect the quality and craftsmanship behind every BBQ item we serve.
• Respect Always– Treat guests and teammates with professionalism.
• Team Before Self– Support one another and succeed together.
• Own Your Work– Take pride in your craft and maintain high standards.
• Serve with Heart– Create memorable experiences through exceptional food and hospitality