Catering Guest Services Coordinator

Air Culinaire Worldwide, LLC; Coppell (TX); On-site; USD 21,000 - 30,000; Full time

Job summary

Air Culinaire Worldwide, LLC in Coppell, TX seeks a Guest Services Agent to coordinate catering operations and deliver exceptional service to clients. Under supervision, you will handle orders, communications, and processing with accuracy.

You will collaborate with Operations, IT, Finance and Sales to ensure a seamless experience from order placement to invoicing, while maintaining security and data integrity.

Qualifications

• High School diploma or equivalent required.
• Experience in handling client relationships in a business environment.
• Prior experience in catering/culinary operations or hospitality preferred.

Responsibilities

• Login to the assigned phone queue and manage email communication.
• Process orders accurately and in a timely manner; ensure proper note padding.
• Coordinate with departments to resolve client concerns and finalize orders.

Skills

Customer service

Communication

Organizational skills

Multi-tasking

MS Outlook

Education

High School diploma

Tools

MS Outlook

MS Excel

Office Suite

Job description

Air Culinaire Worldwide, LLC in Coppell, TX seeks a Guest Services Agent to coordinate catering operations and deliver exceptional service to clients. Under supervision, you will handle orders, communications, and processing with accuracy.

You will collaborate with Operations, IT, Finance and Sales to ensure a seamless experience from order placement to invoicing, while maintaining security and data integrity.