Catering Growth & Operations Manager

Finney Hospitality Group; Indianapolis (IN); On-site; USD 70,000 - 110,000; Full time

Job summary

Finney Hospitality Group is seeking a Catering Sales & Operations Manager to lead and grow the catering business across multiple restaurant locations in Indiana. The role owns the catering sales strategy, builds client relationships, and oversees event execution from inquiry to completion.

The ideal candidate is a strong sales leader, highly organized, and comfortable managing both sales and operations, with proven catering or hospitality experience and a track record of meeting goals across

Qualifications

• Proven experience in sales, catering, hospitality, restaurant operations, or business development.
• Demonstrated success generating new business and achieving sales goals.
• Previous management or team leadership experience.
• Strong sales, negotiation, presentation, communication, and relationship-building skills.
• Highly organized with the ability to manage multiple clients, events, employees, and restaurant locations.

Responsibilities

• Own the overall catering sales strategy and revenue growth across multiple restaurant locations.
• Lead inside and outside sales efforts, including prospecting through cold calls, email outreach, networking, community involvement, client visits, and other business development activities.
• Build and maintain strong relationships with new and existing clients while driving repeat business, referrals, and long-term partnerships.
• Directly manage and develop two Catering Sales Representatives and two Catering Operations team members.
• Set sales goals, monitor performance, and lead regular sales meetings.
• Train and coach team members on prospecting, sales, closing, and client relationships.
• Oversee the complete catering process from inquiry to execution and follow-up.
• Collaborate with General Managers, kitchen teams, and leadership to ensure timely, accurate catering orders.
• Ensure consistent catering menus, packaging, presentation, service, and standards across locations.
• Develop and maintain catering procedures to improve efficiency and execution.
• Manage catering menus and pricing aligned with demand and profitability.
• Monitor revenue, costs, margins, and overall profitability to identify opportunities.
• Maintain accurate client, sales, event, and financial records and report to leadership.
• Follow up with clients post-events to ensure satisfaction and identify additional opportunities.
• Resolve issues quickly while maintaining high customer service levels.
• Ensure catering operations have staffing, equipment, and information needed for events.

Skills

Sales leadership

Relationship building

Organization

Negotiation

Communication

Tools

Microsoft Office

Google Workspace

CRM

POS

Job description

Finney Hospitality Group is seeking a Catering Sales & Operations Manager to lead and grow the catering business across multiple restaurant locations in Indiana. The role owns the catering sales strategy, builds client relationships, and oversees event execution from inquiry to completion.

The ideal candidate is a strong sales leader, highly organized, and comfortable managing both sales and operations, with proven catering or hospitality experience and a track record of meeting goals across