Catering & Events Sales Specialist

Workstream; Toledo (OH); On-site; USD 42,000 - 64,000; Full time

Job summary

Delta Hotels by Marriott Toledo, located on the University of Toledo Medical Center campus, seeks a Group Sales Associate to drive revenue through new business and strong client relationships. Join a team focused on delivering exceptional events in a premier Toledo venue.

You will coordinate banquet events, prepare Banquet Event Orders, attend weekly sales meetings, and ensure flawless service from inquiry to event execution, working closely with catering, operations, and sales colleagues.

Qualifications

• Minimum 1-3 years of catering experience.
• Experience writing a Banquet Event Order heavily preferred.
• Marriott CI/TY experience preferred, but not required.

Responsibilities

• Identifies, solicits, and develops new business through obtaining accounts from reader board service, direct sales from existing accounts and contacting new customers in the market.
• Solicitation of new and existing business should be through a combination of outside sales calls, appointments, telemarketing, social media, site tours, constant prospecting, and networking.
• Serves as primary contact for meeting and banquet functions to ensure all preparations have been made as detailed on Banquet Event Orders (BEO) and last minute needs & changes are responded to expediently.
• Attends and facilitates weekly BEO meetings with Management, Department Heads, and Food & Beverage staff.
• Handles all details of definite events/meetings including menu planning, A/V requirements, processing & distributing Banquet Event Orders, obtaining guarantees, and handling billing.
• Participates in industry events, trade shows, and promotional events within the target market.
• Maintains relationships with assigned accounts through regular sales calls, client entertainment, site inspections, and consistent follow up.
• Understands the competitive landscape and does what it takes to secure business that meets or exceeds revenue expectations and profit goals.
• Proactively pursues sales activities on a weekly basis to align with meeting or exceeding established monthly, quarterly, and annual targeted revenue and monthly solicitation goals.
• Ability to deal with a range of customer types, some of whom require a high level of patience, tact and diplomacy in order to identify and facilitate their catering needs.
• Ability to establish and maintain effective working relationships with associates.
• Ability to make sound business decisions and take action quickly based on previous experience and good judgment.
• Knowledge of hotel and restaurant catering operations and operating systems.
• Prepares weekly, monthly, quarterly, and annual reports (i.e.: goals and forecasts on groups & events).

Skills

Customer Service

Communications

Managing Customer Focus

Business Acumen

Sales Skills

Planning/Organizing

Job description

Delta Hotels by Marriott Toledo, located on the University of Toledo Medical Center campus, seeks a Group Sales Associate to drive revenue through new business and strong client relationships. Join a team focused on delivering exceptional events in a premier Toledo venue.

You will coordinate banquet events, prepare Banquet Event Orders, attend weekly sales meetings, and ensure flawless service from inquiry to event execution, working closely with catering, operations, and sales colleagues.