Catering & Events Lead — Hospitality & Experience

Compass Group USA; California; On-site; USD 90,000 - 100,000; Full time

Benefits offered by this job

Retirement Plan

Health and Wellness Programs

Discount Marketplace

Pet Insurance

Identity Theft Protection

Legal Services

Voluntary Benefits (Critical Illness,

Job summary

The Catering & Event Manager at Compass Group USA, Restaurant Associates division, is responsible for the service and experience of events, leading and developing a team to deliver exceptional hospitality and culinary standards.

You will oversee event execution, design menus, train staff, conduct performance reviews, ensure safety and compliance, and partner with stakeholders to meet budgets and client needs.

Qualifications

• Bachelor's degree is preferred, or equivalent professional experience.
• Has a minimum of 3-5 years similar work experience.
• Excellent communication skills both written and verbal.
• Proactive mindset and able to remain calm under pressure to anticipate and support changes in our business.
• Strong passion for great food and hospitality.
• Manages time effectively and prioritizes tasks to meet deadlines.
• Creates a culture of food and workplace safety.
• Working knowledge of Microsoft Word, Excel and PowerPoint.
• Ability to work independently as well as in a team.
• Experience in a Union environment a plus.

Responsibilities

• Designs, manages and owns the overall experience, not just the offerings
• Sets an expectation of hospitality that is friendly and engaging
• Has a Passion for quality food preparation and taste
• Ensure that all daily catering orders are processed, and fulfilled to our partner and sector expectations
• Develops specialty menus and events per clients needs, budget and unit guidelines
• Trains, develops and schedules catering associates and is actively involved in the development of existing associates in service techniques, menu presentation, merchandising, policies and procedures
• Conducts all employee reviews, coaching sessions, and disciplinary actions in a professional and timely manner
• Ensures all sector and Compass employee guidelines are implemented and adhered to
• Promotes a culture of Food and Workplace Safety
• Treats everyone with professionalism, care and respect.
• Responds to all feedback in a timely manner
• Communicates with our Partner honestly, accurately and in a timely manner.
• Meets all timelines for quarter and year-end reports given by our Partner and Sector Employer

Skills

Communication

Proactivity

Time management

Hospitality passion

Teamwork

Union experience

Education

Bachelor's degree or equivalent

Tools

Microsoft Office

Job description

The Catering & Event Manager at Compass Group USA, Restaurant Associates division, is responsible for the service and experience of events, leading and developing a team to deliver exceptional hospitality and culinary standards.

You will oversee event execution, design menus, train staff, conduct performance reviews, ensure safety and compliance, and partner with stakeholders to meet budgets and client needs.