Catering Coordinator

Pyramid Global Hospitality; Riverside (CA); On-site; USD 28,929 - 33,062; Full time

Job summary

Pyramid Global Hospitality in Riverside, California, seeks a Catering Coordinator committed to excellent customer service and administrative support. This role involves assisting with daily operations, managing correspondence, and fostering positive guest relations.

The ideal candidate is enthusiastic, detail-oriented, and proficient with Microsoft programs. This position offers a competitive compensation of $21.00 to $24.00 per hour, based on experience and skills.

Qualifications

• Passion for helping others.
• Ability to work with confidential information.
• Strong multitasking and time management skills.

Responsibilities

• Provide customer service to team and guests.
• Assist with day-to-day operations and administrative duties.
• Communicate and document guest requests and complaints.

Skills

Customer service focus

Collaboration in team environment

Ability to communicate well

Attention to detail

Proficient with Microsoft programs

Job description

We are looking for a highly engaging, customer-focused individual to join our team as Catering Coordinator. The successful candidate is engaging, full of energy, and open to learning and leading by example, responding in a professional and courteous manner to guests and team, and being supportive both personally and professionally.

Your Role

• Provide timely customer service to the hotel/resort team
• Assist with day-to-day operations of the main office functions and duties
• Assist with the administrative duties, such as running reports, filing, answering phones, processing invoices and other duties as requested
• Create and distribute communication documents
• Update postings and communication venues throughout the Resort
• Process reports, invoices, bills and associated mail in a timely manner
• Greet persons entering the office, determine the nature and purpose of visit, and direct/escort to destination
• Open, read, and prepare answers to routine letters
• Locate and attach appropriate files to incoming correspondence requiring replies
• Take and distribute meeting minutes to appropriate individuals
• Create and maintain computer- and paper-based filing and organization systems for records, reports, documents, etc.
• Prepare letters, memos, and other documents
• Enter and retrieve information contained in computer databases to update records, files, reservations, and answer inquiries from guests
• Document and communicate all guest requests/complaints to appropriate personnel

What are we looking for?

• Someone with a passion and enthusiasm for helping others
• Someone looking to grow a career in Catering/Events
• Someone who is collaborative in a team environment
• Someone who listens and communicates well
• Someone who has the demonstrated ability to work with confidential and sensitive information required
• Someone with a strong attention to detail, while multi-tasking and delivering work on time required
• Someone with the ability to build trusting working relationships highly desired
• Someone proficient with computers and computer programs, including Microsoft programs required

Compensation

$21.00 - $24.00

Pyramid Global Hospitality is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Actual compensation packages are based on a wide array of factors unique to each candidate, including but not limited to skill set, years & depth of experience, certifications and specific office location. This may differ in other locations due to cost of labor considerations.