Catering & Events Coordinator

Hy-Vee, Inc.; Davenport (IA); On-site; USD 38,000 - 54,000; Full time

Job summary

Hy-Vee, Inc. in Davenport, IA is seeking a Catering Coordinator to lead department standards in customer service, sanitation, pricing, and event coordination within the Catering department.

The role involves arranging catering orders, coordinating with kitchen and events staff, developing contracts for exclusive Hy-Vee caterings, managing customer interactions, and ensuring a positive shopping experience through professional and friendly service.

Qualifications

• Ability to solve practical problems and follow technical manuals.
• Ability to perform arithmetic calculations involving fractions, decimals, and percentages.
• Ability to compose original correspondence and communicate clearly with customers.

Responsibilities

• Sets department standards for customer service, cleanliness, sanitation, professional appearance and profitability.
• Provides prompt, efficient, and friendly service by greeting customers and addressing requests.
• Assists customers by guiding them to products, securing out-of-reach items, and arranging displays for events.
• Develops catering contracts and coordinates orders with kitchen, bakery, and deli departments.
• Plans and coordinates department events and showcases; maintains pricing and invoicing procedures.
• Maintains adherence to company guidelines and ensures high-quality customer experiences.

Skills

Problem solving

Arithmetic

Correspondence

Education

High school diploma or equivalent with 1-3 years experience

Job description

Hy-Vee, Inc. in Davenport, IA is seeking a Catering Coordinator to lead department standards in customer service, sanitation, pricing, and event coordination within the Catering department.

The role involves arranging catering orders, coordinating with kitchen and events staff, developing contracts for exclusive Hy-Vee caterings, managing customer interactions, and ensuring a positive shopping experience through professional and friendly service.