Catering & Concessions Supervisor

Oak View Group; Biloxi (MS); On-site; USD 27,552 - 34,440; Part time

Benefits offered by this job

401(k) Savings Plan

401(k) matching

Job summary

Oak View Group is seeking a Catering Supervisor to support catering operations at our Biloxi venue. You will assist concession managers, hire and supervise hourly staff, ensure compliance with alcohol policies, and mentor team members to meet company standards while maintaining excellent guest service.

This part-time role requires an associate degree or equivalent, 1–3 years in catering, familiarity with POS and timekeeping systems, and strong communication.

Qualifications

• Associate’s degree or equivalent from a two-year college or technical school.
• 1-3 years of experience in catering or concessions.
• Nationally recognized, advanced food service sanitation training certification.
• Familiar with inventory cost control and menu planning.
• Basic computer proficiency: e-mail, Excel, Word, Outlook, Schedule+.
• Working knowledge of point-of-sale and timekeeping systems.
• Cash handling abilities; basic math skills including significant number manipulation.
• Ability to work a variable work schedule (including evenings and weekends, as required), depending upon event and business requirements.
• Good verbal and written communication skills.

Responsibilities

• Assists in the overall effective management of catering and concessions operations.
• Ensures total compliance with all alcohol service policies.
• Monitors alcohol service throughout the event to ensure 100% compliance with alcohol service policies.
• Reports any alcohol service or compliance issues to management immediately.
• Provides ongoing direction, supervision, and mentoring to hourly event staff.
• Monitor product quality and ensure a high level of guest service.
• Assists in troubleshooting technical problems with Point of Sale systems from both a hardware and software perspective.
• Assists in vault opening, closing, and balancing, as necessary.
• Generates event employee schedules and verifies employee time as required.
• Assist in the ongoing training, development, mentoring, and supervision of hourly employees, as directed by department managers.
• Responsible for completing documentation of employee performance and attendance issues in accordance with company policy and practice.
• Assist in the management of catered events from set‑up to tear‑down, including handling all communication with hourly staff, culinary staff, and guests.

Skills

Customer service

Leadership

Communication

POS systems

Cash handling

Excel

Word

Outlook

Schedule+

Education

Associate degree or equivalent

Tools

Excel

Word

Outlook

Schedule+

POS systems

Timekeeping systems

Job description

Oak View Group is seeking a Catering Supervisor to support catering operations at our Biloxi venue. You will assist concession managers, hire and supervise hourly staff, ensure compliance with alcohol policies, and mentor team members to meet company standards while maintaining excellent guest service.

This part-time role requires an associate degree or equivalent, 1–3 years in catering, familiarity with POS and timekeeping systems, and strong communication.