Catering Captain: Lead Events & Service

Compass Group USA; Bellingham (WA); On-site; USD 26,000 - 37,000; Full time

Benefits offered by this job

Training and Development

Retirement Plan

Associate Shopping Program

Health and Wellness Programs

Discount Marketplace

Identity Theft Protection

Pet Insurance

Voluntary Benefits

Job summary

Compass Group USA’s Western Washington University - Catering is hiring for a CAPTAIN, CATERING (FULL TIME). The role coordinates catering staff schedules and ensures timely service, setup, delivery and breakdown at functions under the Catering Director's supervision.

Responsibilities include staffing coordination, customer interaction, menu familiarity, and guiding staff to meet standards. Driving duties to deliver to events may be required.

Qualifications

• Prior experience in catering or customer service setting.
• Ability to lead events and supervise staff.
• Must upload resume with application.
• Valid driver's license may be required and food handler/alcohol server permits where required.

Responsibilities

• Determines workload requirements from catering orders.
• Meets with function group leaders to discuss setup arrangements and changes.
• Interacts with customers and resolves complaints in a service-oriented manner.
• Demonstrates complete understanding of menu items.
• Instructs staff on work expectations for catered functions.
• Assists in setting up rooms to desired specifications.
• Assembles and delivers food and supplies to scheduled locations.
• Serves food and beverages to guests.
• Returns food, beverages, serving equipment and utensils to catering facility.
• Ensures proper presentation, portion control and serving temperatures; follows HACCP standards.
• Maintains sanitation and orderliness of all equipment, supplies and utensils.
• Ensures proper food preparation by following approved recipes and production standards.
• Performs other duties as assigned.

Skills

Customer service

Event leadership

Staff supervision

Driving

Job description

Compass Group USA’s Western Washington University - Catering is hiring for a CAPTAIN, CATERING (FULL TIME). The role coordinates catering staff schedules and ensures timely service, setup, delivery and breakdown at functions under the Catering Director's supervision.

Responsibilities include staffing coordination, customer interaction, menu familiarity, and guiding staff to meet standards. Driving duties to deliver to events may be required.