Catering Call Center- Fully Remote

Taziki's Mediterranean Cafe; United States; Remote; USD 28,000 - 35,000; Full time

Benefits offered by this job

Flexible Schedule

Medical, Dental, Vision Insurance options

Paid Time Off potential

401k program with employer match

Ability to get paid daily

Job summary

Taziki's Mediterranean Cafe is seeking a motivated individual to join their team in Birmingham, AL. As a Taziki's Ambassador, you'll provide outstanding customer service, manage incoming calls, and support catering orders.

The ideal candidate will be dynamic, energetic, and possess strong communication skills. This role promotes a flexible schedule and a supportive work environment, ensuring enjoyable work hours.

Join Taziki's and be a part of our welcoming culture and team!

Qualifications

• Must be 21 years of age.
• Energetic and flexible schedule.
• Prior food service experience preferred.

Responsibilities

• Serve as Taziki’s Ambassador to customers and provide exceptional service.
• Handle high volume of incoming calls and perform order entry.
• Maximize delivery scheduling for efficiency.

Skills

Leadership skills

Guest service

Verbal communication skills

Ability to work in fast-paced environment

Job description

You must live in Birmingham, AL.

Benefits Offered | Wage Information

• No late nights, no early mornings!
• Flexible Schedule!
• Great Environment!
• The option to get paid daily!

Eligible Benefits

• Medical, Dental, Vision, and Disability Insurance options!
• Paid Time Off potential!
• 401k program with employer match!

Job Summary

• Be a Taziki’s Ambassador to customers for our service, our menu, our story, and our culture
• Ensure you are providing best in class customer service and experience to all of our guests
• Tracking catering issues and following up with customers as neededPerform call-in order entry, monitor calls input 3rd party orders and ensure correct delivery scheduling
• Efficiently handle a high volume of incoming calls
• Make recommendations and use suggestive selling with the goal of successfully fulfilling the customer's catering order
• Maximize store delivery schedules for efficiency

Qualifications

• Must be 21 years of age
• Flexible schedule
• Energetic
• Prior food service experience preferred
• Leadership, guest service, and verbal communication skills with guests/team members
• Ability to thrive in a fast-paced environment, balancing multiple tasks and priorities
• Demonstrate sound decision-making and problem-solving skills

All Employees Must

• Understand and abide by all company standards and policies (provided in your handbook)

Your Working Conditions / Hours

• Monday - Friday
• 8am - 5pm (times may vary slightly)

Your Physical Requirements

• Standing
• Walking
• Reaching
• Carrying/ Lifting up to 30 pounds

Taziki’s is an Equal Opportunity Employer.