Catering Banquet Server | Guest Experience & Setup

Continental Services; Auburn Hills (MI); On-site; USD 49,950,000 - 67,622,000; Full time

Benefits offered by this job

Medical, dental and vision insurance

401(k) with company match

At-work dining perks

Flexible schedules

Generous PTO

Total rewards program

Job summary

Continental Services is seeking a Catering Banquet Server to deliver exceptional customer service and a high-quality dining experience at events. You will manage meal setup, guest requirements, and on-site operations while ensuring health and safety standards.

Schedule: Mon–Fri with possible evenings, weekends, or holidays. Strong communication, time management and leadership are essential for success in this role.

Qualifications

• Excellent communication and interpersonal skills.
• Management of online catering system to create work orders with regard to meal preparation and delivery and setup.
• Work with, and understand all guest requirements before the event.
• Transport meals and associated items to event and complete set up requirements stated by the guest and company standards.
• Clean up venue after event to ensure no food, plates, beverages or other items remain behind.
• Follow up with guest to insure event was successful for them and their guest.
• Strong organizational and time management skills.
• Decision making skills.
• Ability to manage in a diverse environment with a focus on client and customer services.
• Strong leadership and motivating skills including the ability to build strong relationships with customers and staff.

Responsibilities

• Excellent communication and interpersonal skills.
• Management of online catering system to create work orders with regard to meal preparation and delivery and setup.
• Work with, and understand all guest requirements before the event.
• Transport meals and associated items to event and complete set up requirements stated by the guest and company standards.
• Clean up venue after event to ensure no food, plates, beverages or other items remain behind.
• Follow up with guest to insure event was successful for them and their guest.
• Strong organizational and time management skills.
• Decision making skills.
• Ability to manage in a diverse environment with a focus on client and customer services.
• Strong leadership and motivating skills including the ability to build strong relationships with customers and staff.
• The ability to think quickly, work in stressful circumstances and stay calm in a crisis.
• Knowledge of food, food hygiene (including hazard analysis and critical control points) and food preparation.
• Flexibility to work with different start and end times according to catering need for the day.
• Some cash handling and supervisory duties.
• General kitchen duties ie: cleaning, stocking, food prep etc.

Skills

Communication skills

Interpersonal skills

Leadership

Time management

Customer service

Food safety knowledge

Tools

POS systems

Microsoft Word & Excel

Job description

Continental Services is seeking a Catering Banquet Server to deliver exceptional customer service and a high-quality dining experience at events. You will manage meal setup, guest requirements, and on-site operations while ensuring health and safety standards.

Schedule: Mon–Fri with possible evenings, weekends, or holidays. Strong communication, time management and leadership are essential for success in this role.