Category Manager-Maintenance and Services

Infosys Portland; Illinois; On-site; USD 85,000 - 110,000; Full time

Job summary

Infosys Portland is seeking a Category Manager for Maintenance & Services to lead strategic sourcing and category management across the U.S. and Canada for the FMCG/CPG/Manufacturing sectors. The role requires 4+ years of relevant experience and a Bachelor's degree. You will drive cost optimization, ensure regulatory compliance, and collaborate with various stakeholders.

The ideal candidate will have a transformation mindset with strong communication skills and a demonstrated background in maintenance procurement. Professional certifications like CPSM or PMP are preferred.

Qualifications

• 4+ years of relevant work experience in sourcing and procurement.
• Experience in category management for maintenance and technical services.

Responsibilities

• Develop category strategies aligning with business goals.
• Manage lifecycle including spend analysis and cost optimization.
• Lead sourcing events for maintenance and service categories.
• Negotiate service terms and agreements.
• Provide market intelligence to stakeholders.

Skills

Strategic sourcing

Category management

Cost optimization

Supplier performance

Contract negotiation

Communication skills

Education

Bachelor’s degree or foreign equivalent

Three years of relevant experience in lieu of degree

Job description

Category Manager – Maintenance & Services - Sourcing & Procurement

The Sourcing Category Manager – Maintenance & Services is responsible for leading strategic sourcing and category management for maintenance, facilities, and technical services across U.S. + Canada regions in the FMCG/CPG/Manufacturing domain. This role drives cost optimization, service quality, supplier performance, and risk mitigation while ensuring compliance with North America’s regulatory, labor, and safety standards. The position partners with Operations, Facilities, Engineering, Finance, Legal, EHS, and quality stakeholders.

Job Description

• Develop and execute category strategies for maintenance and services aligned with business and operational goals
• Manage end-to-end category lifecycle, including spend analysis and total cost of ownership (TCO) optimization
• Identify opportunities for consolidation, standardization, and preferred supplier programs across sites
• Lead large sourcing events (RFP, RFQ, RFI) for maintenance and technical service categories
• Negotiate commercial terms, pricing models, service levels (SLAs), and master service agreements (MSAs)
• Support building sourcing pipelines for the category in the region and help regional buyers drive sourcing projects
• Drive continuous improvement, cost reduction, and cost avoidance initiatives with service suppliers
• Act as a strategic business partner to Facilities Management, Engineering, Operations, EHS, Finance, and HR
• Translate business requirements into sourcing solutions that balance cost, quality, safety, and service continuity
• Provide market intelligence and benchmarking insights to internal stakeholders
• Deliver and report annual cost savings, cost avoidance, and value creation metrics
• Leverage should‑cost models, rate benchmarking, and market analytics

Basic Qualifications

• Bachelor’s degree or foreign equivalent required from an accredited institution. Will also consider three years of progressive experience in the specialty in lieu of every year of education.
• At least 4 years of relevant work experience in the job description

Preferred Qualifications

• Approximately 8-10 years’ experience in handling category management activities in the Maintenance & Technical Services space
• Professional certification (CPSM, CPSD, CIPS, PMP) preferred
• Exposure in drafting category strategy, sourcing planning, business case creation, sourcing execution and contract closure
• Demonstrated experience with maintenance and services procurement in the U.S. market
• Experience working with national service providers and regional vendors
• Very good communication skills
• Transformation mindset with ability to identify improvement opportunities
• Highly organized, proactive, and goal‑oriented
• High integrity, attention to detail, and strong prioritization skills

Note: Applicants for employment in the U.S. must possess work authorization which does not require sponsorship by the employer for a visa (H1B or otherwise).