Engineering & Facility Services Category Manager

Infosys BPM; Chicago (IL); On-site; USD 120,000 - 170,000; Full time

Job summary

Infosys BPM is seeking an Engineering & Facility Services Category Manager to lead strategic sourcing for tech and professional services across the U.S. and Canada in the FMCG/CPG/Manufacturing domain.

The role drives cost optimization, supplier performance, risk mitigation, and compliance with North America regulations. Collaboration with Technology, Operations, Facilities, Engineering, Finance, Legal, EHS, and quality stakeholders is key.

Qualifications

• Bachelor’s degree or foreign equivalent; 4+ years of relevant work experience.
• Strong communication and stakeholder management skills.

Responsibilities

• Develop and execute category strategies for Tech Services and Professional Services.
• Lead end-to-end category lifecycle, including spend analysis and TCO optimization.
• Identify opportunities for consolidation and preferred supplier programs.

Skills

Communication

Transformation mindset

Highly organized

Prioritization

Education

Bachelor’s degree

Job description

Engineering & Facility Services Category Manager

The Engineering and Facilities Services Manager is responsible for leading strategic sourcing and category management for tech services and professional services across U.S. + Canada regions in the FMCG/CPG/Manufacturing domain. This role drives cost optimization, service quality, supplier performance, and risk mitigation while ensuring compliance with North America’s regulatory, labor, safety, and data privacy regulations. The position partners are Technology, Operations, Facilities, Engineering, Finance, Legal, EHS, and quality stakeholders.

Job Description:

• Develop and execute category strategies for Tech Services and Professional Services aligned with business and operational goals
• Manage end-to-end category lifecycle, including spend analysis, and total cost of ownership (TCO) optimization
• Identify opportunities for consolidation, standardization, and preferred supplier programs across sites

Strategic Sourcing

• Lead large sourcing events (RFP, RFQ, RFI) for professional services and tech services categories
• Negotiate commercial terms, pricing models, service levels (SLAs), and master service agreements (MSAs)
• Support building sourcing pipelines for the category in the region and helping regional buyers drive sourcing projects.
• Drive continuous improvement, cost reduction, and cost avoidance initiatives with services suppliers

Stakeholder Collaboration

• Act as a strategic business partner to Technology, Engineering, Operations, EHS, Finance, and HR
• Translate business requirements into sourcing solutions that balance cost, quality, safety, and service continuity
• Provide market intelligence and benchmarking insights to internal stakeholders
• Deliver and report annual cost savings, cost avoidance, and value creation metrics
• Leverage should-cost models, rate benchmarking, and market analytics

Basic Qualifications:

• Bachelor’s degree or foreign equivalent required from an accredited institution. Will also consider three years of progressive experience in the specialty in lieu of every year of education.
• At least 4 years of relevant work experience in the job description

Preferred Qualifications:

• Approximately 8-10 years’ experience in handling category management activities in the Professional Services and Tech Services space
• Professional certification (CPSM, CPSD, CIPS, PMP) preferred
• Exposure in drafting category strategy, sourcing planning, business case creation, sourcing execution and contract closure
• Demonstrated experience with Professional Services and Tech Services procurement in the U.S. market
• Experience working with national service providers and regional vendors
• Very good communication skills
• Transformation mindset with ability to identify improvement opportunities
• Highly organized, proactive, and goal‑oriented
• High integrity, attention to detail, and strong prioritization skills