Catastrophe Claims Supervisor — Lead, Flexible Schedule

Shelter Insurance Companies; Lexington (KY); On-site; USD 69,000 - 89,000; Full time

Benefits offered by this job

Health Insurance

401(k) with Profit Sharing

Paid Time Off

Wellness Program

Dress Code

Job summary

Shelter Insurance Companies is seeking a Catastrophe Claims Supervisor in Kentucky to coordinate and supervise weather-related and catastrophe claims. You will oversee independent adjusters, train staff, and ensure compliance with policy provisions, procedures, and state laws.

This role requires strong leadership and claims domain expertise. Responsibilities include supervising catastrophe response teams, maintaining current procedures knowledge, and supporting departmental training tools.

Qualifications

• Superior leadership and communication skills are required.
• Insurance knowledge gained through Shelter's training or equivalent coursework is typically required.
• Minimum of three years of claims adjusting experience with strong organization and decision-making skills.
• Ability to understand and apply insurance policies, claims laws, and management reports.
• Must be able to acquire an adjuster license in operating states.
• Completion of Associate in Claims coursework is preferred.
• Thorough knowledge of Shelter's claims operations and procedures is strongly preferred.

Responsibilities

• Coordinates and supervises personnel handling weather-related and catastrophe claims.
• Monitors and reviews claim files to ensure proper handling of policy provisions and procedures.
• Assigns claims to independent adjusters and oversees their processing.
• Selects, trains, and develops supervised personnel.
• Maintains knowledge of policy provisions, company procedures and state laws governing claims.
• Leads catastrophe response supervision and related operations.
• Supports compliance with training and departmental tools.

Skills

Leadership

Communication

Insurance knowledge

Licensure readiness

Education

Associate in Claims coursework

Job description

Shelter Insurance Companies is seeking a Catastrophe Claims Supervisor in Kentucky to coordinate and supervise weather-related and catastrophe claims. You will oversee independent adjusters, train staff, and ensure compliance with policy provisions, procedures, and state laws.

This role requires strong leadership and claims domain expertise. Responsibilities include supervising catastrophe response teams, maintaining current procedures knowledge, and supporting departmental training tools.