Catastrophe Claims Supervisor & Training Lead

Windward Risk Managers; Boca Raton (FL); On-site; USD 110,000 - 140,000; Full time

Benefits offered by this job

Employer-paid health insurance

401(k) match

PTO + paid holidays

Tuition reimbursement

Job summary

Windward Risk Managers is seeking an Adjuster Function Lead in Florida to drive best practices in frontline claims adjusting, oversee CAT responses, and lead training and quality assurance initiatives. You will work closely with Claims leadership to coordinate catastrophe operations and ensure compliance with guidelines.

The role requires strong Florida homeowners claims expertise, excellent communication and project management skills, and willingness to travel for CAT events and vendor

Qualifications

• 7 years of Daily/Catastrophe property claims experience, with at least 5 years in Florida.
• Knowledge of residential building construction methods and practices.
• Florida license and CE requirements must be maintained.

Responsibilities

• Lead catastrophe claims coordination with CAT team and partners.
• Provide high-quality training to partners and monitor performance metrics.
• Support catastrophe claims process design, testing and implementation.
• Manage reserves and loss costs with routine reconciliation.
• Travel as needed for catastrophe events and vendor meetings.

Skills

Team leadership

Catastrophe claims

Training & coaching

Claims analytics

Process improvement

Education

Bachelor's or advanced degree

Florida All-Lines adjuster license (620/720)

Tools

Xactimate

Microsoft Office

Job description

Windward Risk Managers is seeking an Adjuster Function Lead in Florida to drive best practices in frontline claims adjusting, oversee CAT responses, and lead training and quality assurance initiatives. You will work closely with Claims leadership to coordinate catastrophe operations and ensure compliance with guidelines.

The role requires strong Florida homeowners claims expertise, excellent communication and project management skills, and willingness to travel for CAT events and vendor