Catalog Operations Lead – Auctions & Metadata

Ebay; New Jersey; On-site; USD 62,000 - 104,000; Full time

Job summary

eBay is seeking a Catalog Manager to lead the cataloging team responsible for accurate, timely listings and metadata across auction items. You will drive daily operations, coach catalogers, and partner with inbound, authentication, imaging, and sales to optimize processes.

You will build scalable workflows, track performance, and ensure high-quality data to boost discovery and auction performance while managing a seven-day operation.

Qualifications

• Bachelor's degree or equivalent professional experience.
• 5+ years of people management experience.
• 5+ years of experience in the collectibles industry with strong knowledge of collectibles categories, market trends, and product attributes.
• Experience managing operational workflows in a fast-paced production environment.
• Strong project management and organizational skills with the ability to manage multiple priorities simultaneously.
• Experience using work management platforms such as Monday.com, Jira, Asana, or similar tools.
• Excellent communication and cross-functional collaboration skills.
• Strong analytical and problem-solving abilities with a data-driven approach to decision-making.

Responsibilities

• Lead, coach, and develop a team of catalogers to deliver accurate, high-quality catalog listings.
• Recruit, onboard, and train new catalogers to support business growth and increased auction volume.
• Establish performance expectations, provide ongoing feedback, and conduct regular performance reviews.
• Foster a culture of accountability, continuous improvement, and operational excellence.
• Develop staffing plans and schedules to support a seven-day-per-week operation.
• Own the day-to-day cataloging priorities to ensure auction launches remain on schedule.
• Ensure catalog data and metadata are complete, accurate, and optimized for customer discovery and auction performance.
• Monitor productivity, quality, and turnaround times while identifying opportunities to improve efficiency.
• Balance competing priorities across multiple auctions and changing business needs.
• Manage labor allocation to maximize productivity while maintaining service level expectations.
• Oversee cataloging workflows and continuously improve operational processes.
• Prioritize and manage Monday.com ticket requests to ensure work is assigned, tracked, and completed efficiently.
• Identify bottlenecks and implement solutions that improve throughput and quality.
• Partner closely with the Inbound Manager to align intake and cataloging priorities.
• Work with the Authentication Manager to ensure authenticated items move efficiently through the cataloging process.
• Coordinate with the Photography Manager to synchronize imaging and catalog production timelines.
• Collaborate with the Sales team to prioritize high-value consignments, promotional auctions, and business-critical launches.
• Serve as the primary point of contact for cataloging operations across partner teams.
• Develop scalable workflows and standard operating procedures to support continued business growth.
• Utilize operational metrics to drive performance improvements and resource planning.
• Implement best practices for metadata consistency, catalog quality, and operational efficiency.
• Champion continuous improvement initiatives that enhance the customer experience and operational effectiveness.

Skills

People management

Communication

Project management

Analytical thinking

Cross-functional collaboration

Data-driven decision making

Education

Bachelor's degree or equivalent professional experience

Tools

Monday.com

Jira

Asana

Job description

eBay is seeking a Catalog Manager to lead the cataloging team responsible for accurate, timely listings and metadata across auction items. You will drive daily operations, coach catalogers, and partner with inbound, authentication, imaging, and sales to optimize processes.

You will build scalable workflows, track performance, and ensure high-quality data to boost discovery and auction performance while managing a seven-day operation.