CAT Field Service Engineer: On-site Diagnostics & Repairs

Remote Worker LTD.

United States

Remote

USD 54,000 - 62,000

Full time

10 days ago
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Benefits offered by this job

Salary £40,900–£46,400
25 days holiday
Annual Bonus
Annual Tool Allowance
Healthcare benefits
Company share scheme
Pension (up to 7%)
Life insurance
Laptop, phone, van
Industry training
Overtime

Job summary

Finning (UK) Ltd seeks a skilled Field Service Engineer to respond to customer field repair and service requests and diagnose problems to prepare accurate quotes. You will operate within Finning’s renowned field service department, supporting Caterpillar product diagnostics, safety standards, and cost-effective repair solutions.

The role requires autonomous work on site, strong communication with customers, and the use of dealer software and repair techniques.

Qualifications

  • Autonomous self-starter with ability to work independently or in a team.
  • Excellent communication and interpersonal skills at all levels of the business.
  • Strong planning, organisation, and ability to work under pressure to tight deadlines.

Responsibilities

  • Provide arrival time estimates to customer sites based on job instructions and location details.
  • Coordinate with site management to register arrival and comply with procedures.
  • Diagnose equipment problems with operators/supervisors using field tools to prepare a detailed quote for Finning.
  • Identify required parts and arrange delivery times for follow-up service visits.
  • Carry out repairs and servicing per the work plan, reinstalling components as needed.

Skills

Autonomy
Communication skills
Planning
Problem solving
Team player

Education

NVQ Level 3 in Land Based Engineering / Plant Fitting
Apprentice trained engineer

Job description

Finning (UK) Ltd seeks a skilled Field Service Engineer to respond to customer field repair and service requests and diagnose problems to prepare accurate quotes. You will operate within Finning’s renowned field service department, supporting Caterpillar product diagnostics, safety standards, and cost-effective repair solutions.

The role requires autonomous work on site, strong communication with customers, and the use of dealer software and repair techniques.

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