Veterinary Assistant/Veterinary Receptionist

Catcareonline; Rochester Hills (MI); On-site; USD 20,664 - 34,440; Part time

Benefits offered by this job

Competitive pay

401(k) matching

Tuition support

Paid parental leave

Generous PTO

Employee discounts

Job summary

Catcareonline is seeking a part-time Veterinary Assistant / Receptionist in Rochester Hills, MI. In this role, you will assist veterinarians, maintain medical records, and support client communication while working in a dedicated team environment.

We're committed to exceptional feline care and offer numerous benefits, including competitive pay, 401(k) matching, flexible schedules, and professional growth opportunities. If you're passionate about cats and teamwork, we invite you to apply!

Qualifications

• Previous veterinary receptionist experience with strong customer service skills.
• Comfort working in a fast-paced clinical environment.
• Experience coordinating appointments and optimizing clinic workflow.

Responsibilities

• Assist veterinarians during examinations and procedures.
• Perform in-house laboratory testing.
• Maintain accurate medical records and patient charts.
• Schedule appointments efficiently.

Skills

Customer service skills

Fast-paced environment experience

Appointment scheduling

Patient handling skills

Communication skills

Compassion for patients

Tools

Practice management software (Avimark)

Job description

Veterinary Assistant / Veterinary Receptionist

Cat Care of Rochester Hills is Hiring a Veterinary Assistant / Veterinary Receptionist!

• Role: Veterinary Assistant / Receptionist
• Status: Part-time
• Salary: Negotiable and based on experience

Benefits Highlights

• Financial Rewards that Grow with You: Competitive pay, 401(k) matching, tuition support, and referral bonuses
• Wellness & Peace of Mind: Comprehensive medical, dental, and vision coverage with supplemental options; up to three weeks of paid parental leave; generous PTO; and employee discounts
• Professional Growth & Recognition: Quarterly team bonuses, continuing education allowance, and uniform allowance
• Lifestyle Perks You’ll Appreciate: Six paid holidays and an Employee Assistance Program

Cat Care of Rochester Hills is a three-doctor, cat-only practice dedicated to providing exceptional feline medicine through our Fear Free and Cat Friendly approach. We are currently seeking a Veterinary Assistant / Receptionist to join our team and help us continue delivering outstanding patient care and client service.

We’re not your average veterinary hospital—and we like it that way. Our team is built around kindness, collaboration, continuous learning, and a shared passion for helping cats live healthier, happier lives. If you value teamwork, positivity, and professional growth, we’d love to meet you.

What You’ll Do

• Assist veterinarians during examinations, treatments, and procedures
• Perform in-house laboratory testing, including CBC/chemistry, urinalysis, and cytology
• Maintain accurate medical records and patient charts
• Schedule appointments and manage a multi-doctor calendar efficiently
• Check patients in and out while ensuring accurate client and patient information
• Collect payments, process invoices, and review estimates with clients
• Support exceptional client communication and education
• Help maintain smooth daily hospital operations

Qualifications

• Previous veterinary receptionist experience with strong customer service skills
• Comfort working in a fast-paced clinical environment
• Experience coordinating appointments and optimizing clinic workflow
• Safe and effective patient handling and restraint skills
• Familiarity with low-stress or Fear Free handling techniques preferred
• Comfort learning and using practice management software, including Avimark
• Strong communication, organization, and multitasking abilities
• Compassion for patients, clients, and coworkers

Benefits You Can’t Beat

• A flexible approach to compensation that will reflect your skillset and future performance
• 401(k) matching & Roth Retirement Savings Plan
• Flexible Spending Account (full-time only)
• 529 Savings Plan
• Tuition Support Program (full-time only)
• Health Insurance, including medical, dental, and vision (full-time only)
• Supplemental insurance, including accident, critical illness, hospital, short and long-term disability, legal plan, and employee, spouse, and child-dependent life insurance (full-time only)
• Up to three weeks of full pay for the birth or adoption of a child (full-time employees only; available after one year of service). In states with paid family leave programs, this benefit does not apply.
• Sick Time / Paid Time Off
• Free/discounted lab work for all employee pets
• Pet discounts on services and products
• Quarterly Team Rewards Bonus Program
• Continuing education allowance
• Six paid holidays (full-time only)
• Employee Assistance Program
• Employee discount program

Inclusion Statement

Diversity, equity, and inclusion are core values at Cat Care of Rochester Hills. We are passionate about building and sustaining an inclusive and equitable working and learning environment for all employees. Every team member enriches our diversity by exposing us to various ways to understand and engage with the world. That’s why we’re committed to a workplace culture where employees are comfortable being their authentic selves, feel a complete sense of belonging, and are empowered to reach their highest potential.

Prioritize your work-life balance and enjoy a fulfilling time away from work with our generous offerings.