Casualty Claims Investigator: Analyze, Negotiate, Resolve

J.B. Hunt Transport Services, Inc.; Lowell (AR); On-site; USD 42,000 - 64,000; Full time

Job summary

J.B. Hunt Transport, Inc. is seeking a Casualty Claims Examiner I to investigate and resolve moderately complex claims. The role involves analyzing liability exposure, coordinating with investigators and counsel, and preparing comprehensive reports for management review.

The ideal candidate will have a High School Diploma/GED and up to two years in Auto/General Liability claims, with strong analytical and communication skills to support accurate settlements and timely processing.

Qualifications

• High School Diploma or GED required.
• 1-2 years of Auto/General Liability Claims, Insurance, or related field preferred.
• Ability to analyze situations and make informed decisions.
• Strong communication and negotiation skills for settlements and stakeholder updates.

Responsibilities

• Investigate claims to determine liability exposure and document findings.
• Manage moderately complex claims including property damage and bodily injury.
• Calculate financial exposure and establish reserves within approval levels.
• Negotiate with claimants and their representatives to reach settlements.
• Maintain timely updates to stakeholders on findings, decisions, and resolutions.
• Prioritize workload and provide status updates to involved parties.
• Collect data to create repair estimates and pursue subrogation when applicable.
• Adhere to company policies and stay current with industry practices.

Skills

Attention to detail

Analytical thinking

Communication

Auditing

Education

High School Diploma/GED

1-2 years claims experience

Job description

J.B. Hunt Transport, Inc. is seeking a Casualty Claims Examiner I to investigate and resolve moderately complex claims. The role involves analyzing liability exposure, coordinating with investigators and counsel, and preparing comprehensive reports for management review.

The ideal candidate will have a High School Diploma/GED and up to two years in Auto/General Liability claims, with strong analytical and communication skills to support accurate settlements and timely processing.