Casualty Claims Examiner I: Investigate & Resolve

J.B. Hunt; Lowell (AR); On-site; USD 42,000 - 65,000; Full time

Benefits offered by this job

Medical benefits

Dental benefits

Vision benefits

401(k) retirement plan

Life insurance

Short-term disability

Paid time off

Maternity leave

Parental leave

Paid holidays

Job summary

J.B. Hunt is seeking a Casualty Claims Examiner I in Lowell, AR. This role investigates claims to determine liability exposure, negotiates settlements, and prepares detailed reports to ensure accurate processing within the claims system.

The position emphasizes analysis, evidence gathering, and compliant handling of auto/general liability claims, with opportunities for growth and a focus on timely resolutions.

Qualifications

• High School Diploma or GED with 1-2 years in Auto/General Liability Claims.
• Bachelor's Degree with 1 year experience preferred.
• Strong communication and empathy in customer interactions.
• Ability to analyze situations and make informed decisions.

Responsibilities

• Investigate claims to determine liability exposure and document findings.
• Secure evidence, interview witnesses, and review applicable laws and repair estimates.
• Manage monetary exposure and establish reserves within approval levels.
• Negotiate settlements with claimants or their representatives.
• Prepare reports and communicate results to stakeholders.
• Maintain compliance with company policies and ethics.
• Prioritize workload and provide timely claims status updates.

Skills

Empathy

Communication

Analytical thinking

Adaptability

Education

High School Diploma or GED

Bachelor's Degree (preferred)

Job description

J.B. Hunt is seeking a Casualty Claims Examiner I in Lowell, AR. This role investigates claims to determine liability exposure, negotiates settlements, and prepares detailed reports to ensure accurate processing within the claims system.

The position emphasizes analysis, evidence gathering, and compliant handling of auto/general liability claims, with opportunities for growth and a focus on timely resolutions.