Casual Optical Associate — Patient-Focused Eyewear

FYidoctors; Ontario (CA); On-site; USD 19,000 - 22,000; Part time

Benefits offered by this job

Quarterly bonuses

Growth opportunities

Collaborative culture

Training and development

Job summary

FYidoctors LaSalle is seeking an Optical Associate to join our clinic team in a casual, part-time capacity (0–19 hours/week). The role focuses on delivering exceptional eye care experiences, assisting with eyewear selection, managing appointments, and supporting billing processes.

You will greet patients, interpret prescriptions, take measurements, and help with frame repairs while contributing to a collaborative, patient-first environment in our LaSalle clinic.

Qualifications

• Previous optical experience or retail experience is a plus.
• Ability to multi-task and thrive in a fast-paced environment.
• Proficiency with technology and computers, including MS Office Suite.
• Excellent communication and interpersonal skills, with a passion for connecting with patients.

Responsibilities

• Greet and welcome patients to the clinic, engage with patients in person, by phone, and via email.
• Educate patients on eyewear options tailored to their lifestyle and assist with frame selection.
• Interpret optical prescriptions provided by the optometrist.
• Take frame and facial measurements for proper fit and adjustments, including repairs.
• Coordinate appointments and prepare prescription printouts.
• Manage billing and payments for patients, insurers, and third parties.
• Assist with contact lens fittings and orders.
• Deliver exceptional customer service and positive patient experiences.
• Support clinic operations with additional duties as required.

Skills

Optical industry experience

Multi-tasking

MS Office proficiency

Excellent communication

Collaborative team player

Tools

MS Office Suite

Job description

FYidoctors LaSalle is seeking an Optical Associate to join our clinic team in a casual, part-time capacity (0–19 hours/week). The role focuses on delivering exceptional eye care experiences, assisting with eyewear selection, managing appointments, and supporting billing processes.

You will greet patients, interpret prescriptions, take measurements, and help with frame repairs while contributing to a collaborative, patient-first environment in our LaSalle clinic.