Casino Wait Staff: Guest Experience Pro with Benefits

Happy Valley Casino; State College (Centre County); On-site; USD 17,000 - 25,000; Part time

Benefits offered by this job

Medical, Dental, and Vision Insurance

Company-Paid Life Insurance

Retirement Savings Options

Job summary

Happy Valley Casino is excited to hire Wait Staff for the State College, PA location. This part-time role offers opportunities to deliver standout food and beverage service in a dynamic casino setting, with emphasis on guest satisfaction and accurate cash handling.

Join our Food & Beverage team to thrive in a fast-paced environment, build guest relationships, and contribute to memorable dining experiences. Flexibility to work evenings, weekends, and holidays is preferred, along with a strong

Qualifications

• High School Diploma or equivalent preferred.
• Previous wait staff/restaurant experience preferred.
• TIPS Certification required or the ability to obtain certification as required.

Responsibilities

• Provide friendly, attentive service to guests in accordance with established service standards.
• Take food and beverage orders accurately and ensure timely delivery to guests.
• Operate the POS system and accurately process cash, credit card, and other financial transactions.
• Prepare and complete all settlement paperwork in an organized and accurate manner.
• Record all food and beverage revenues and accurately reconcile payments, credit card transactions, complimentary items, and coupon settlements.
• Restock service areas with necessary supplies, products, and materials as needed.
• Assist with inventory counts and order necessary stock to maintain operational efficiency.
• Monitor guest alcohol consumption and ensure responsible service in accordance with company policies and applicable laws.
• Maintain a clean, organized, and sanitary work environment that meets all local, state, and federal health code requirements.
• Communicate guest compliments, concerns, and feedback to Food & Beverage Management in a timely manner.
• Build positive relationships with guests and fellow team members to create an exceptional dining experience.
• Perform additional duties as assigned.

Skills

Customer service

Cash handling

Multitasking

Communication

Teamwork

Education

High School Diploma or equivalent

TIPS Certification

Job description

Happy Valley Casino is excited to hire Wait Staff for the State College, PA location. This part-time role offers opportunities to deliver standout food and beverage service in a dynamic casino setting, with emphasis on guest satisfaction and accurate cash handling.

Join our Food & Beverage team to thrive in a fast-paced environment, build guest relationships, and contribute to memorable dining experiences. Flexibility to work evenings, weekends, and holidays is preferred, along with a strong