Casino Security Officer — Flexible Shifts & Guest Safety

Happy Valley Casino; State College (Centre County); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

Company Paid Life Insurance

Voluntary Insurance Options

Retirement Options

Employee Assistance Program

Discounts (National and Local)

Free Employee Dining

Employee Recognition Program

PTO

Job summary

Happy Valley Casino in State College, PA is seeking a dedicated Security Officer to join the Security team. This role ensures a safe, secure environment for guests and staff while delivering exceptional guest service.

Reporting to the Security Shift Supervisor, you will patrol, enforce policies, respond to incidents, and coordinate with other departments. The ideal candidate holds a High School Diploma, a valid PA driver's license, and must be able to obtain PA Gaming Control Board licensure.

Qualifications

• High School Diploma or equivalent.
• Experience in security, law enforcement, military, hospitality, or customer service preferred.
• Valid Pennsylvania Driver's License required.
• Ability to obtain and maintain licensure through the Pennsylvania Gaming Control Board.
• Ability to work a flexible schedule including days, nights, weekends and holidays.
• Ability to stand and walk for extended periods (up to 8 hours).
• Ability to lift up to 50 lbs.
• Strong observation, communication, conflict resolution and problem-solving skills.

Responsibilities

• Maintain vigilance to ensure safety and security of guests, staff, and property.
• Conduct routine patrols of casino, parking areas, and assigned locations.
• Enforce company policies and regulations.
• Monitor and secure posts and areas of responsibility.
• Respond to incidents, emergencies, concerns, and requests for assistance.
• Document incidents and prepare detailed reports.
• Promote positive guest interactions and customer service.
• Maintain professional relationships with all departments to support operations.
• Assist with crowd control, events, and emergency responses as needed.
• Support staffing needs and operational requirements across the property.
• Be available to work all shifts as needed.
• Perform other duties and projects as assigned.

Skills

Observation skills

Communication skills

Conflict resolution

Problem-solving

Flexibility

Licensure eligibility

Stamina and endurance

Education

High School Diploma or equivalent

Job description

Happy Valley Casino in State College, PA is seeking a dedicated Security Officer to join the Security team. This role ensures a safe, secure environment for guests and staff while delivering exceptional guest service.

Reporting to the Security Shift Supervisor, you will patrol, enforce policies, respond to incidents, and coordinate with other departments. The ideal candidate holds a High School Diploma, a valid PA driver's license, and must be able to obtain PA Gaming Control Board licensure.