Casino Teller: Fast-Paced Cash & Ticket Expert

ViziRecruiter,LLC.; United States; On-site; USD 16,531 - 22,041; Full time

Job summary

PENN Entertainment is seeking a ticket seller at Zia Park Casino in New Mexico. The role involves selling and cashing pari-mutuel tickets, delivering friendly customer service, and maintaining accurate cash balances throughout shifts.

Ideal candidates are at least 18, with NM Racing Commission licensing eligibility, a high school diploma or GED, and some experience in racing. The job requires integrity, teamwork, and the ability to work in a fast-paced environment, with adherence to all rules.

Qualifications

• Must be a minimum of 18 years of age.
• Must qualify for licensing with the New Mexico Racing Commission.
• High School Diploma or G.E.D. preferred.
• Six months experience in the racing industry preferred.
• Work in a fast paced environment.

Responsibilities

• Sells and cashes winning pari-mutuel tickets for patrons at Zia Park Casino.
• Promote and maintain all steps of the Red Carpet Customer Service program with each patron and employee you may come in contact with.
• Sells pari-mutuel tickets to patrons at the mutuels’ counter.
• Cashes pari-mutuel tickets for patrons.
• Works with the security personnel to apprehend persons attempting to cash fraudulent tickets and underage bettors.
• Keeps daily balance sheet of amount and number of transactions.
• Responsible for minor repairs and corrections of Tote machines.
• Follows Title 31 regulations and IRS regulations.
• Directs patrons to supervisory personnel to resolve questions of ticket validity.
• Requisitions additional cash as required.
• Must be knowledgeable of all special events and promotional activities available to guests.
• Presents oneself as a credit to the Company and encourages others to do the same.
• Must work well under pressure, and meet multiple and sometimes competing deadlines.
• Must at all times demonstrate ethical and cooperative behavior with guests, co‑workers and supervisors.
• Adhere to all departments/company policies and procedures.
• Performs all other related and compatible duties as assigned.

Skills

Cash handling

Customer service

Attention to detail

Communication

Teamwork

Education

High School Diploma or GED

Job description

PENN Entertainment is seeking a ticket seller at Zia Park Casino in New Mexico. The role involves selling and cashing pari-mutuel tickets, delivering friendly customer service, and maintaining accurate cash balances throughout shifts.

Ideal candidates are at least 18, with NM Racing Commission licensing eligibility, a high school diploma or GED, and some experience in racing. The job requires integrity, teamwork, and the ability to work in a fast-paced environment, with adherence to all rules.