Racing Security Supervisor — Lead Safety & Guest Care

Zia Park Casino; Hobbs (NM); On-site; USD 55,104,000 - 60,614,000; Full time

Job summary

PENN Entertainment's Zia Park Casino in Hobbs, NM seeks a Security Supervisor to lead staff, uphold safety, and enforce policies across the property.

You will coordinate with management, prepare incident reports, and ensure regulatory compliance while delivering superior guest service. A High School Diploma or GED and proficiency with Microsoft applications are required, with starting pay of $20 per hour.

Qualifications

• High School Diploma or GED required.
• Proficient in Microsoft applications.
• Excellent organizational and communication skills.
• Ability to write reports and business correspondence.
• Ability to interact with guests and staff and resolve conflicts diplomatically.

Responsibilities

• Provide guidance and daily supervision to staff in the department.
• Coordinate scheduling concerns with manager with emphasis on guest satisfaction.
• Enforce internal controls, policies, and procedures.
• Maintain safety and inspection reports for the property and conduct security post inspections.
• Prepare security incident reports and maintain security logs.
• Address guest and team member concerns and ensure dress and grooming standards.
• Collaborate with regulatory, fire/rescue and law enforcement agencies.
• Support customer service standards and report potential issues to management.
• Maintain confidentiality in all departmental and company matters.

Skills

Microsoft Office

Organizational skills

Communication skills

Report writing

English fluency

Guest service

Education

High School Diploma or GED

Job description

PENN Entertainment's Zia Park Casino in Hobbs, NM seeks a Security Supervisor to lead staff, uphold safety, and enforce policies across the property.

You will coordinate with management, prepare incident reports, and ensure regulatory compliance while delivering superior guest service. A High School Diploma or GED and proficiency with Microsoft applications are required, with starting pay of $20 per hour.