Casino Tech Field Service Technician – Travel‑Ready & Onsite

Gaming Arts, LLC; Las Vegas (NV); On-site; USD 52,000 - 85,000; Full time

Job summary

Gaming Arts, LLC is seeking a Field Service Technician in Las Vegas, NV to install, maintain, troubleshoot, and repair casino gaming products at customer sites. This hands-on role requires independent work, strong problem-solving skills, and the ability to travel to customer locations across properties.

The technician will collaborate with customers, regulatory agencies, and internal teams to ensure products are installed correctly, operating reliably, and supported with high-quality service.

Qualifications

• High school diploma or equivalent and 1–3 years of related technical experience.
• Basic computer, electronic, or equipment repair and troubleshooting skills.
• Strong mechanical and technical problemsolving ability with a willingness to learn Gaming Arts products and systems.

Responsibilities

• Install, modify, upgrade, troubleshoot, repair, and perform preventative maintenance on Gaming Arts products.
• Diagnose technical issues and provide effective solutions onsite and through phone or email support.
• Perform installation and acceptance testing to ensure equipment is operating properly and ready for customer use.
• Respond to customer service needs, investigate issues, and help resolve equipment or performance concerns.
• Build strong customer relationships by providing responsive, knowledgeable, and professional service.

Skills

Customer-facing

Electrical troubleshooting

Mechanical aptitude

Problem solving

Travel readiness

Education

High school diploma or equivalent

Job description

Gaming Arts, LLC is seeking a Field Service Technician in Las Vegas, NV to install, maintain, troubleshoot, and repair casino gaming products at customer sites. This hands-on role requires independent work, strong problem-solving skills, and the ability to travel to customer locations across properties.

The technician will collaborate with customers, regulatory agencies, and internal teams to ensure products are installed correctly, operating reliably, and supported with high-quality service.