Casino Surveillance Operator - Protecting Games & Guests

Acme; Boston (MA); On-site; USD 42,000 - 58,000; Full time

Benefits offered by this job

Wellness program

Employee discounts on hotel/food

Free meals in employee dining room

Free parking on and off shift

Health & income protection

Job summary

Acme in Boston is seeking a surveillance associate to monitor casino activities using CCTV and VMS systems. You will review footage, download images, archive evidence, and report incidents with a focus on risk and integrity.

The role requires 21+ years old, a minimum of 6 months in gaming or surveillance, and strict confidentiality. On-site position with competitive benefits and opportunities for professional development.

Qualifications

• 6+ months gaming and/or surveillance experience.
• Must be 21 years of age or older.
• Attention to detail and written reporting.

Responsibilities

• Operate CCTV and VMS equipment to monitor casino activities and review footage.
• Download still images, archive audio and video evidence, and monitor for malfunctions.
• Proactively observe areas to deter fraud and ensure compliance with policies.
• Complete written incident reports for guest complaints, property issues, and rule violations.
• Testify in court as necessary and maintain confidentiality of surveillance operations.

Job description

Acme in Boston is seeking a surveillance associate to monitor casino activities using CCTV and VMS systems. You will review footage, download images, archive evidence, and report incidents with a focus on risk and integrity.

The role requires 21+ years old, a minimum of 6 months in gaming or surveillance, and strict confidentiality. On-site position with competitive benefits and opportunities for professional development.