Casino Surveillance Operator: CCTV & Guest Safety

Paylocity; Northern (KY); Hybrid; USD 36,000 - 60,000; Full time

Job summary

Paylocity is seeking a Surveillance Operator to monitor casino activities using CCTV, review footage, and document incidents to ensure a fair, safe, and secure experience for guests and employees.

Role requires adherence to policies and laws, collaboration with partners and authorities, and maintaining confidentiality of sensitive information. On-site work in a casino setting with ongoing training opportunities.

Qualifications

• 1+ years of relevant surveillance or gaming experience required
• Knowledge of local gaming regulations preferred
• Proficient in basic math without calculator
• Excellent observation and documentation skills

Responsibilities

• Operate CCTV systems to monitor casino activities and review footage
• Archive audio/video evidence and monitor for malfunctions
• Identify suspicious activity and deter fraud and theft
• Document incidents including guest complaints, errors, risk issues
• Maintain knowledge of surveillance policies and procedures through training
• Coordinate with Gaming Authority and law enforcement as necessary
• Testify in court as a company representative when required
• Maintain confidentiality of surveillance operations and information
• Identify trends by reviewing data and investigating anomalies
• Collaborate with leadership to maximize guest experience

Skills

CCTV Monitoring

Fraud Deterrence

Incident Documentation

Policy Compliance

English Communication

Threat Awareness

Color Vision

Basic Math

Team Collaboration

Legal Knowledge

Education

High School Diploma or GED

Job description

Paylocity is seeking a Surveillance Operator to monitor casino activities using CCTV, review footage, and document incidents to ensure a fair, safe, and secure experience for guests and employees.

Role requires adherence to policies and laws, collaboration with partners and authorities, and maintaining confidentiality of sensitive information. On-site work in a casino setting with ongoing training opportunities.