Casino Surveillance Specialist: Security & Integrity

Encore Boston Harbor; Everett (MA); On-site; USD 28,000 - 40,000; Full time

Job summary

Encore Boston Harbor in Everett, MA is seeking a Surveillance Specialist to monitor and report on gaming activities, protect assets, and ensure compliance with state and federal gaming laws. The role focuses on slots, table games, cashiers, and related areas, maintaining security, accuracy, and confidentiality.

Responsibilities include documenting incidents, writing clear reports, learning games, and coordinating with the surveillance team.

Qualifications

• 21 years of age or above.
• Must obtain and maintain registration or a license issued by the Massachusetts Gaming Commission.
• High school or equivalent degree required; Bachelor’s Degree in gaming surveillance or related field preferred.
• Requires general computer skills and basic knowledge of Microsoft Office.
• Fluency in English required; second language a plus.

Responsibilities

• Maintains surveillance procedures and reports to protect company assets.
• Verifies compliance with applicable laws, rules and internal controls across departments.
• Delivers accurate, confidential reports and records of incidents.
• Operates monitor room equipment and responds to gaming commission requests.
• Learns all games on property and writes clear documentation of observations.

Skills

English fluency

Education

Bachelor’s Degree in gaming surveillance or related field

High school or equivalent degree

Tools

Microsoft Office

Job description

Encore Boston Harbor in Everett, MA is seeking a Surveillance Specialist to monitor and report on gaming activities, protect assets, and ensure compliance with state and federal gaming laws. The role focuses on slots, table games, cashiers, and related areas, maintaining security, accuracy, and confidentiality.

Responsibilities include documenting incidents, writing clear reports, learning games, and coordinating with the surveillance team.