Casino Surveillance Officer - Protect Guests, Analyze Plays

PENN Entertainment, Inc.; St. Louis (MO); On-site; USD 19,000 - 28,000; Full time

Benefits offered by this job

Day 1 medical, dental, & vision

Uber support for metro stops

Cash rewards recognition programs

Tuition reimbursement

Lindenwood University discounts

Diversity scholarship for team members

Job summary

PENN Entertainment, Inc. is seeking a Surveillance Officer in Missouri to monitor casino operations via CCTV, ensure regulatory compliance, and document incidents.

The role involves working day, swing, and grave shifts with pay at $17.00 per hour, and requires basic math skills and proficiency with Microsoft Office. Applicants should be at least 21, pass a math test, and may have up to six months of related experience.

Qualifications

• Must be at least 21 years old.
• Proficient in Microsoft Office applications (Outlook, Excel, Word, Teams).
• Must pass math test with 80% or above prior to interview.
• Six months of related experience or training preferred, but not required.
• Ability to read and interpret safety rules, operating and maintenance instructions.
• Ability to write routine reports and correspondence.

Responsibilities

• Monitor all areas of the casino property via CCTV to detect suspicious activities.
• Observe gaming operations to ensure compliance with MO Gaming Commission regulations and internal controls.
• Document unusual activities and report findings to management and MO Gaming Commission agents.
• Review recorded video footage in response to incidents or complaints and prepare summaries.
• Respond promptly to emergencies by coordinating with Security, Management, and Law Enforcement as needed.
• Maintain knowledge of cheating methods to identify and report fraudulent activity.
• Test, calibrate, and ensure proper operation of surveillance equipment; report malfunctions or repairs.
• Maintain confidentiality of surveillance operations and company information.
• Stay updated on regulatory requirements and surveillance techniques through ongoing training.
• Must be comfortable with basic math functions as they apply to table games and payouts.

Skills

Outlook

Excel

Word

Teams

Tools

CCTV systems

Surveillance software

Job description

PENN Entertainment, Inc. is seeking a Surveillance Officer in Missouri to monitor casino operations via CCTV, ensure regulatory compliance, and document incidents.

The role involves working day, swing, and grave shifts with pay at $17.00 per hour, and requires basic math skills and proficiency with Microsoft Office. Applicants should be at least 21, pass a math test, and may have up to six months of related experience.