Casino Surveillance Operator: Security & Compliance

L'Auberge Lake Charles; Lake Charles (LA); On-site; USD 42,000 - 60,000; Full time

Benefits offered by this job

Day-one medical coverage

401(k) matching

Annual performance bonus

Wellness programs

Job summary

PENN Entertainment in Lake Charles is seeking a Surveillance Officer to monitor and safeguard casino assets, observe gaming activities, and report irregularities. The role requires a high school diploma, a background in video or electronics, and excellent written and verbal English communication.

You will work within a dynamic team to uphold security standards and confidentially manage information. Initial placement in the salary range aligns with experience, with a total rewards package

Qualifications

• High school diploma or equivalent is required.
• Background in video or electronics strongly preferred; prior casino and support service experience is a plus.
• Excellent written and verbal communication skills; must be fluent and literate in English.
• Thorough knowledge of casino games and operations preferred.
• Thorough knowledge of casino cheating, scams, card counting, and player evaluations preferred.
• Ability to maintain a high level of confidentiality and professionalism.
• Ability to work collaboratively and communicate effectively with team members at all levels.
• Ability to maintain a high level of energy and take a proactive and strategic approach to dealing with issues.

Responsibilities

• Observe and report any game violations and/or thefts.
• Operate monitor room equipment; monitor SiS System to safeguard assets.
• Maintain video surveillance of the casino and related areas; record irregular activity as required.
• Maintain logs and write reports as necessary.
• Ensure compliance with gaming regulations, policies, and procedures.

Skills

English fluency

Communication skills

Confidentiality

Attention to detail

Education

High School Diploma or equivalent

Job description

PENN Entertainment in Lake Charles is seeking a Surveillance Officer to monitor and safeguard casino assets, observe gaming activities, and report irregularities. The role requires a high school diploma, a background in video or electronics, and excellent written and verbal English communication.

You will work within a dynamic team to uphold security standards and confidentially manage information. Initial placement in the salary range aligns with experience, with a total rewards package