Casino Service Representative (FT)

Hollywood Casino Perryville; Perryville (MD); On-site; USD 18,000 - 23,000; Full time

Job summary

Hollywood Casino Perryville is seeking a Casino Services Representative to help create an exciting environment during promotions, events, and group parties. You will dress in costumes to accompany promotions and perform other duties as assigned to ensure guest satisfaction.

Candidate must be 21+, have a high school diploma or equivalent, and 3 months related experience with basic computer skills. Licensing by the Maryland Gaming Commission is required.

Qualifications

• Must be a minimum of 21 years of age.
• High School diploma or equivalent and three months related experience.
• Basic computer knowledge.
• Superior customer service skills.
• Must qualify for licensing by Maryland Gaming Commission.

Responsibilities

• Assist in creating an exciting environment during promotions, events and group parties.
• Representative will dress in costumes to accompany promotion.
• Other duties as assigned.

Skills

Customer service

Basic computer skills

Licensing compliance

Education

High School diploma or equivalent

Job description

WE’RE CHANGING ENTERTAINMENT. COME JOIN US.

We’re always looking for talent that believes in having fun. At PENN Entertainment, you’ll get to be a part of an exciting industry, where the days and nights are fast paced. You’ll work with an incredibly diverse set of coworkers driven by their enthusiasm for helping people find and have more fun. You’ll also get to work at a company that cares about your career growth and will help you get the support you need to expand your possibilities.

Initial placement within the salary range is based on an individual's relevant knowledge, skills, and experience. Base salary is just one component of our competitive Total Rewards package, which includes wellness programs designed to support our team members' financial, physical, and mental well‑being. Specific benefits—such as day‑one medical coverage, 401(k) matching, and annual performance bonus—may vary by position. Paid time off is earned according to the local policy and increases with the length of employment.

WE LOVE OUR WORK.

The Casino Services Representative will assist in creating an exciting environment during our promotions, events and group parties. Representative will dress in costumes to accompany promotion. Other duties as assigned.

BRING US YOUR BEST.

Must be a minimum of 21 years of age. High School diploma or equivalent and three months related experience. Basic computer knowledge. Superior customer service skills. Must qualify for licensing by Maryland Gaming Commission.

STAY IN THE GAME. FOLLOW US.

We’ve grown to become the leading provider of integrated entertainment, sports content, and casino gaming experiences thanks to our 43 destinations across North America, online sports betting and iCasino via theScore Bet Sportsbook and Casino.

Being an industry leader means more than being a purveyor of fun. We are also committed to values like diversity and sustainability — for our community, our team members, our vendors, and our planet.

We're changing entertainment. Follow us.

Equal Opportunity Employer

STARTING SALARY

$15.00 per hour