Casino Service Representative (FT)

PENN Entertainment, Inc.; Northern (KY); Hybrid; USD 32,000 - 42,000; Full time

Job summary

PENN Entertainment, Inc. is seeking a Casino Services Representative to help create an exciting environment during promotions, events and group parties. You will dress in costumes for promotions and perform other duties as assigned, with a focus on superior customer service.

You must be at least 21 years old, have a High School diploma or equivalent, and possess basic computer knowledge and related experience. Licensing by the Maryland Gaming Commission may be required.

Qualifications

• Must be at least 21 years old.
• High School diploma or equivalent.
• Minimum three months related experience.
• Basic computer knowledge.
• Superior customer service skills.
• Must qualify for licensing by Maryland Gaming Commission.

Responsibilities

• The Casino Services Representative will assist in creating an exciting environment during our promotions, events and group parties.
• Representative will dress in costumes to accompany promotion.
• Other duties as assigned.

Skills

Customer service

Basic computer skills

Education

High School diploma or equivalent

Job description

Introduction

...

Overview

We’re always looking for talent that believes in having fun. At PENN Entertainment, you’ll get to be a part of an exciting industry, where the days and nights are fast paced. You’ll work with an incredibly diverse set of coworkers driven by their enthusiasm for helping people find and have more fun. You’ll also get to work at a company that cares about your career growth and will help you get the support you need to expand your possibilities.

Initial placement within the salary range is based on an individual's relevant knowledge, skills, and experience. Base salary is just one component of our competitive Total Rewards package, which includes wellness programs designed to support our team members' financial, physical, and mental well-being.

Specific benefits—such as day-one medical coverage, 401(k) matching, and annual performance bonus—may vary by position.

Paid time off is earned according to the local policy and increases with the length of employment.

Responsibilities

The Casino Services Representative will assist in creating an exciting environment during our promotions, events and group parties. Representative will dress in costumes to accompany promotion. Other duties as assigned.

Requirements

Must be a minimum of 21 years of age. High School diploma or equivalent and three months related experience. Basic computer knowledge. Superior customer service skills. Must qualify for licensing by Maryland Gaming Commission.