Casino Promotions & Guest Experience Rep

PENN Entertainment, Inc.; Northern (KY); Hybrid; USD 32,000 - 42,000; Full time

Job summary

PENN Entertainment, Inc. is seeking a Casino Services Representative to help create an exciting environment during promotions, events and group parties. You will dress in costumes for promotions and perform other duties as assigned, with a focus on superior customer service.

You must be at least 21 years old, have a High School diploma or equivalent, and possess basic computer knowledge and related experience. Licensing by the Maryland Gaming Commission may be required.

Qualifications

• Must be at least 21 years old.
• High School diploma or equivalent.
• Minimum three months related experience.
• Basic computer knowledge.
• Superior customer service skills.
• Must qualify for licensing by Maryland Gaming Commission.

Responsibilities

• The Casino Services Representative will assist in creating an exciting environment during our promotions, events and group parties.
• Representative will dress in costumes to accompany promotion.
• Other duties as assigned.

Skills

Customer service

Basic computer skills

Education

High School diploma or equivalent

Job description

PENN Entertainment, Inc. is seeking a Casino Services Representative to help create an exciting environment during promotions, events and group parties. You will dress in costumes for promotions and perform other duties as assigned, with a focus on superior customer service.

You must be at least 21 years old, have a High School diploma or equivalent, and possess basic computer knowledge and related experience. Licensing by the Maryland Gaming Commission may be required.