Casino Service Manager - Wildfire Rancho

Durango Casino & Resort; Las Vegas (NV); On-site; USD 68,000 - 90,000; Full time

Job summary

Durango Casino & Resort seeks a Casino Service Manager for Wildfire Rancho in Las Vegas, NV. You will supervise multiple departments, serve as Manager on Duty, and direct all casino and gaming operation team members. Ensure Title 31 compliance, protect assets, and uphold responsible gaming standards.

You will coach, train, and evaluate staff, set schedules, and maintain morale through recognition and strong leadership while delivering friendly guest service and overseeing all gaming areas.

Qualifications

• Two years’ management experience.
• Slots experience preferred.
• Strong communication, leadership and organizational skills.
• Must communicate effectively.
• Computer skills in Microsoft Excel, Word and Outlook preferred.
• Prior experience with Point of Sale systems is helpful.
• Must manage time effectively with minimum supervision.
• Inform supervisor of shortages and equipment needs.
• Set schedules and duties while maintaining staffing per service standards.
• Knowledge of cash handling procedures.

Responsibilities

• Supervise multiple departments and act as Manager on Duty.
• Direct all casino and gaming operation Team Members.
• Implement Title 31 procedures and safeguard assets.
• Provide friendly, efficient service to guests and oversee all casino and gaming areas.
• Coach, counsel, and discipline team members; orient, train and evaluate staff.
• Maintain high team morale through support, appreciation and recognition.

Skills

Management experience

Communication

Leadership

Organizational skills

Tools

Microsoft Excel

Word

Outlook

POS systems

Job description

Casino Service Manager - Wildfire Rancho

Las Vegas, NV, United States

Job Description

Description:

Responsible for supervising multiple departments and serving as Manager on Duty, directing all casino and gaming operation Team Members. Properly implement all Title 31 procedures, observe and safeguard Company assets, and follow all responsible gaming guidelines.Provide friendly, efficient service toallGuests and oversee the overall operation of all casino and gaming areas. Perform responsibilities in accordance with all Company standards, policies, and procedures. Must be able to effectively supervise, coach, counsel, and discipline Team Members as well as orient, train, and evaluate Team Members. Ability to maintain high Team Member morale through support, appreciation and recognition.

Qualifications:

Two years’ management experience.Slots experience preferred.Strong Communication, Leadership and Organizational skills. Must be able to communicate effectively. Computer skills in Microsoft Excel, Word and Outlook preferred. Prior experience with Point of Sale systems helpful. Must manage time effectively with minimum supervision. Inform immediate supervisor of any product shortages and equipment needs. Set schedules and job duties, while maintaining Team Members' hours for proper staffing as defined through established service standards. Knowledge of cash handling procedures.