Casino Security & Guest Experience Lead

PENN Entertainment, Inc.; Columbus (OH); Presencial; USD 42.000 - 68.000; Jornada completa

Descripción de la vacante

Hollywood Casino Columbus is seeking a Security Supervisor to lead security operations, overseeing the casino floor, landing areas and parking lots while coordinating with management on incident response.

The ideal candidate has an outgoing, energetic attitude, strong guest-hosting skills, and the ability to manage schedules and train new team members. Must meet age, education and regulatory requirements in a fast-paced environment.

Formación

• Outgoing, energetic and enthusiastic attitude.
• Ability to engage guests and create positive experiences.
• Ability to interpret instructions and work under regulatory guidelines.

Responsabilidades

• Oversee security operations on casino property, landing areas and parking lots.
• Provide work direction for Security Officers and manage rosters.
• Review security reports and escalate incidents per policy.
• Conduct training, interviews and onboarding of new team members.
• Ensure compliance with internal controls and state gaming board regulations.
• Handle emergencies, disorderly patrons and safety drills.

Conocimientos

Outgoing attitude

Guest hosting

Communication

Leadership

Educación

Associate's degree

Descripción del empleo

Hollywood Casino Columbus is seeking a Security Supervisor to lead security operations, overseeing the casino floor, landing areas and parking lots while coordinating with management on incident response.

The ideal candidate has an outgoing, energetic attitude, strong guest-hosting skills, and the ability to manage schedules and train new team members. Must meet age, education and regulatory requirements in a fast-paced environment.