Casino Security & Guest Experience Ambassador

Parx Racing; Bensalem Township (Bucks County); Presencial; USD 19.000 - 30.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Medical/Dental/Vision after 90 days

Paid Time off

401K with company match

Short and Long Term Disability

Employee Dining Room

Free Uniforms and Parking

Brightfunds Match program

Team Member Assistance Fund

Tuition Reimbursement

Appreciation and Celebration Events

Fun Company Swag

Descripción de la vacante

Parx Racing in Bucks County, PA seeks a Security Officer to provide exceptional customer service while ensuring the safety and security of customers, employees, and assets at Parx Casino. The role includes responding to emergencies, enforcing procedures, and collaborating with the Surveillance team to protect funds and property.

The position requires the ability to work across shifts, including weekends and holidays, with a focus on professionalism, reliability, and strong English communication.

Formación

• Excellent customer service and teamwork skills.
• Ability to handle stressful situations with poise.
• Willing to work all shifts, including weekends and holidays.

Responsabilidades

• Provide exceptional customer service while ensuring security and safety.
• Perform security duties to protect customers, employees, visitors, facilities, grounds, property and assets.
• Respond to emergencies and assist customers and employees as needed.
• Follow procedures for fire prevention, crowd control and investigations of incidents.
• Collaborate with Surveillance to protect assets and funds.
• Prepare reports as directed by Security management.
• Maintain crowd control and orderly traffic flow around the property.
• Address customer complaints and escalate to supervisor when needed.
• Keep up-to-date knowledge of events and promotions to brief Security Officers.

Conocimientos

Customer service

Teamwork

Stress management

English communication

Shift work

Educación

High School Diploma or G.E.D.

Descripción del empleo

Parx Racing in Bucks County, PA seeks a Security Officer to provide exceptional customer service while ensuring the safety and security of customers, employees, and assets at Parx Casino. The role includes responding to emergencies, enforcing procedures, and collaborating with the Surveillance team to protect funds and property.

The position requires the ability to work across shifts, including weekends and holidays, with a focus on professionalism, reliability, and strong English communication.