Casino Security Ambassador: Protect, Assist, and Wow Guests

PENN Entertainment, Inc.; Charles Town (WV); On-site; USD 32,000 - 48,000; Full time

Job summary

PENN Entertainment, Inc. is seeking a Casino Security Officer for HCCTR in West Virginia. The role emphasizes guest and team safety, bag checks, and constant patrols in a fast-paced casino setting.

Applicants must be 21+, possess a High School diploma, CPR certification, and WV licensing; flexibility for 4p–12a shifts including weekends and holidays is required. Training and benefits are provided under company policy.

Qualifications

• High school diploma or equivalent required; one to three months related experience preferred.
• Must obtain licensing with the West Virginia Lottery and Racing Commissions every year of employment.
• CPR certification is mandatory.
• Must be a minimum of 21 years of age and able to work flexible shifts.

Responsibilities

• Shall ensure the safety of customers, employees and others while on the premises.
• Greet patrons, visually inspect bags and search for unauthorized items.
• Patrol casino premises, monitor for irregularities and report incidents to supervision.
• Assist customers and employees and report critical situations (medical emergencies, etc).
• Maintain confidentiality and present a professional work environment.

Skills

Attention to detail

Customer service

Communication

Education

High school diploma

Job description

PENN Entertainment, Inc. is seeking a Casino Security Officer for HCCTR in West Virginia. The role emphasizes guest and team safety, bag checks, and constant patrols in a fast-paced casino setting.

Applicants must be 21+, possess a High School diploma, CPR certification, and WV licensing; flexibility for 4p–12a shifts including weekends and holidays is required. Training and benefits are provided under company policy.