Casino Restaurant Host — Friendly Guest Concierge

Seneca Niagara Falls Gaming Corporation; United States; On-site; USD 18,000 - 26,000; Full time

Job summary

Seneca Niagara Falls Gaming Corporation seeks a Restaurant Host to deliver fast, friendly service to guests, take reservations, greet and seat patrons, and answer inquiries. The role requires clear English, public interaction, and ability to stand, walk, and lift as needed within the casino environment.

You will handle POS procedures, maintain host area, and coordinate with servers and management to ensure a smooth dining experience.

Qualifications

• Experience in customer service is required.
• Excellent verbal and written communication.
• Must be able to interact with guests and manage reservations.
• Must be 18 years of age or older.
• High school diploma preferred.

Responsibilities

• Provide prompt, friendly, and courteous service to guests.
• Take reservations, greet and seat guests.
• Operate POS and cash handling.
• Maintain knowledge of menu and specials.
• Ensure guest questions are answered and resolve issues.
• Assist all other employees as needed.
• Maintain cleanliness of host area.

Skills

Customer service

Communication

English language

Education

High school diploma or equivalent

18+ years of age

Job description

Seneca Niagara Falls Gaming Corporation seeks a Restaurant Host to deliver fast, friendly service to guests, take reservations, greet and seat patrons, and answer inquiries. The role requires clear English, public interaction, and ability to stand, walk, and lift as needed within the casino environment.

You will handle POS procedures, maintain host area, and coordinate with servers and management to ensure a smooth dining experience.