Casino Host: VIP Reservations & Guest Experience

Seneca Niagara Falls Gaming Corporation; City of Niagara Falls (NY); On-site; USD 21,000 - 30,000; Full time

Job summary

Seneca Niagara Falls Gaming Corporation is seeking a Restaurant Host to deliver fast, friendly service, greet and seat guests, and manage reservations within a casino dining environment. The role requires clear English communication, ability to engage with guests, and stamina for standing and moving through service areas.

The position emphasizes hospitality, professional conduct, and adherence to company policies while supporting a seamless dining experience across all service shifts.

Qualifications

• Must be 18 years of age or older.
• Previous customer service experience required.
• Excellent communication skills and ability to interact with guests professionally.
• Outgoing, friendly personality and cheerful disposition.

Responsibilities

• Provide prompt, friendly service of food and beverage to all guests.
• Report to work well-groomed in full uniform and on time.
• Greet and seat guests, take reservations, and handle guest inquiries.
• Operate POS system and familiarise with check and cashing procedures.
• Maintain knowledge of menu, wine lists, and daily specials.

Education

High school diploma or equivalent

Job description

Seneca Niagara Falls Gaming Corporation is seeking a Restaurant Host to deliver fast, friendly service, greet and seat guests, and manage reservations within a casino dining environment. The role requires clear English communication, ability to engage with guests, and stamina for standing and moving through service areas.

The position emphasizes hospitality, professional conduct, and adherence to company policies while supporting a seamless dining experience across all service shifts.