Casino Restaurant Host: VIP Reservations & Front Desk

Seneca-Gaming-Corporation; City of Niagara Falls (NY); On-site; USD 18,000 - 26,000; Full time

Job summary

Seneca Gaming Corporation is seeking a Restaurant Host to provide fast, friendly service, take reservations, greet and seat guests, and handle inquiries at the Niagara Falls casino. The role requires clear English communication, the ability to stand for long periods, and adherence to internal controls and policies.

You will maintain knowledge of the menu, wine lists, and daily specials, manage table turnover, and support servers and management as needed in a busy casino hospitality environment.

Qualifications

• Must possess excellent communication skills.
• Must be 18 years of age or older.
• Previous customer service experience required.

Responsibilities

• Provide prompt, friendly service to guests at the host station.
• Take reservations, greet guests, and seat them efficiently.
• Answer guest inquiries and communicate with servers and management as needed.
• Maintain knowledge of menu, hours, and store/restroom locations.
• Adhere to Seneca Gaming Corporation policies and security guidelines.

Skills

Outgoing personality

Excellent communication

Customer service

Professional demeanor

Public interaction

Education

High school diploma or equivalent

Job description

Seneca Gaming Corporation is seeking a Restaurant Host to provide fast, friendly service, take reservations, greet and seat guests, and handle inquiries at the Niagara Falls casino. The role requires clear English communication, the ability to stand for long periods, and adherence to internal controls and policies.

You will maintain knowledge of the menu, wine lists, and daily specials, manage table turnover, and support servers and management as needed in a busy casino hospitality environment.