Casino Player Services & Loyalty Rep

Churchill-Downs-Inc; Richmond (VA); Vor Ort; USD 19.000 - 28.000; Vollzeit

Zusammenfassung

Colonial Downs Group operates venues in Virginia, including Rosie’s Gaming Emporium and Rosie's Richmond. The Players Club Representative will handle monetary transactions, maintain guest data, and support loyalty programs at the Richmond station.

The role requires a high school diploma, basic Excel/Office skills, and the ability to obtain a Virginia Racing Commission license. Positions involve standing, long hours, and a customer-focused environment at a busy gaming facility.

Qualifikationen

• High school diploma or equivalent required.
• Minimum of three months cash handling experience preferred.
• Combination of education and experience may be considered.
• Must obtain and maintain Virginia Racing Commission License.

Aufgaben

• Perform transactions including cash handling, check cashing and vouchers.
• Process jackpots and redeem gaming vouchers for cash.
• Maintain accurate data entry for Players Club memberships.
• Balance funds and prepare reconciliation reports.
• Safeguard assets and adhere to gaming regulations and internal controls.
• Assist in guest relations and loyalty programs.

Kenntnisse

Excellent communication

Cash handling

Customer service

Microsoft Office

Professional demeanor

Ausbildung

High school diploma or equivalent

Tools

Microsoft Office

Player tracking system software

Jobbeschreibung

Colonial Downs Group operates venues in Virginia, including Rosie’s Gaming Emporium and Rosie's Richmond. The Players Club Representative will handle monetary transactions, maintain guest data, and support loyalty programs at the Richmond station.

The role requires a high school diploma, basic Excel/Office skills, and the ability to obtain a Virginia Racing Commission license. Positions involve standing, long hours, and a customer-focused environment at a busy gaming facility.