Casino Operations Lead

Fancy Dance Casino; California; On-site; Full time

Job summary

A gaming establishment in Oklahoma seeks an Operations Supervisor to oversee the operation of departments while ensuring excellent guest services. The role demands a bachelor’s degree and extensive gaming leadership experience, focusing on resolving issues and monitoring operational efficiency. Candidates must demonstrate excellent leadership, communication, and organizational skills. The position requires a flexible schedule and entails working within a vibrant casino environment.

Qualifications

• Bachelor’s degree in hospitality/casino management or related field required.
• Three years in a progressively challenging leadership role in casino operations.
• Gaming experience in both Class II gaming and Indian Gaming is essential.

Responsibilities

• Provide guidance to assigned departmental personnel.
• Monitor customer flow to ensure adequate capacity.
• Resolve customer issues and complaints effectively.

Skills

Electronic Games Operations

Critical thinking skills

Employee relations skills

Organizational skills

Written and oral communication skills

Education

Bachelor’s degree in hospitality/casino management

Job description

A gaming establishment in Oklahoma seeks an Operations Supervisor to oversee the operation of departments while ensuring excellent guest services. The role demands a bachelor’s degree and extensive gaming leadership experience, focusing on resolving issues and monitoring operational efficiency. Candidates must demonstrate excellent leadership, communication, and organizational skills. The position requires a flexible schedule and entails working within a vibrant casino environment.