Casino Operations & Guest Experience Manager

Wind River Hotel and Casino; Ethete (WY); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Health Insurance

Retirement plan with 4% match

Vol Life Insurance

Short Term Disability

Long Term Disability

Delta Dental Insurance

VSP Vision Insurance

Job summary

Wind River Hotel and Casino in Wyoming is seeking a proactive supervisor to oversee operations at Little Wind Casino and related facilities. You will manage staff, ensure compliance with gaming and safety policies, and coordinate food and beverage activities with other departments.

Responsibilities include supervising billing for cages, managing conference room events, facilitating staff meetings, and maintaining high customer service standards; required ServSafe certification, clean background,

Qualifications

• Supervise staff and operations professionally.
• Strong communication and writing skills.
• Ability to manage deadlines and priorities.

Responsibilities

• Manage billing for cage & vaults snack and beverage purchases.
• Oversee Little Wind Casino conference room and related events/fees.
• Ensure compliance with all policies and procedures.
• Monitor staff performance and provide feedback.
• Maintain cleanliness and sanitation above industry standards.
• Attend mandatory meetings and trainings and communicate with departments.

Skills

Leadership

Communication

Team management

Problem solving

Job description

Wind River Hotel and Casino in Wyoming is seeking a proactive supervisor to oversee operations at Little Wind Casino and related facilities. You will manage staff, ensure compliance with gaming and safety policies, and coordinate food and beverage activities with other departments.

Responsibilities include supervising billing for cages, managing conference room events, facilitating staff meetings, and maintaining high customer service standards; required ServSafe certification, clean background,