Front Desk & Guest Experience Specialist

Ultipro; Riverton (UT); On-site; USD 30,000 - 42,000; Full time

Benefits offered by this job

Health Insurance

Dental Insurance

Vision Insurance

Retirement plan (4% match)

Life Insurance

Short and Long Term Disability

Job summary

Wind River Hotel Casino in Riverton, WY is hiring for a front desk/guest services role. Responsibilities include checking guests in, processing payments, handling inquiries, and maintaining accurate guest accounts.

The position requires clear English communication, ability to stand long hours, and compliance with casino policies. Employee benefits include health, dental, retirement with 4% match, and disability coverage.

Qualifications

• Ability to read, write, and speak English clearly.

Responsibilities

• Provide documentation for the finance department.
• Register and check guests in.
• Verify and imprint credit cards for authorizations.
• Issue room keys and direct guests to rooms.
• Maintain records of guest room bookings and postings.
• Close guest accounts and check guests out.
• Review charges with guests at checkout.
• Inform housekeeping when rooms are vacated for cleaning.
• Maintain a neat front desk and address guest inquiries.

Skills

English proficiency

Job description

Wind River Hotel Casino in Riverton, WY is hiring for a front desk/guest services role. Responsibilities include checking guests in, processing payments, handling inquiries, and maintaining accurate guest accounts.

The position requires clear English communication, ability to stand long hours, and compliance with casino policies. Employee benefits include health, dental, retirement with 4% match, and disability coverage.